
10,000+ employees
🛒 Retail
👗 Fashion
🛍️ eCommerce
Retail • Fashion • eCommerce
The TJX Companies, Inc. is the leading off-price apparel and home fashions retailer in the U. S. and worldwide. TJX operates several well-known store brands—T. J. Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense, and T. K. Maxx—and runs multiple branded e-commerce sites. The company operates over 5,000 stores across nine countries and focuses on offering changing, value-driven merchandise, while emphasizing corporate responsibility, inclusion, and associate development.
🔥 26 minutes ago
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10,000+ employees
🛒 Retail
👗 Fashion
🛍️ eCommerce
Retail • Fashion • eCommerce
The TJX Companies, Inc. is the leading off-price apparel and home fashions retailer in the U. S. and worldwide. TJX operates several well-known store brands—T. J. Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense, and T. K. Maxx—and runs multiple branded e-commerce sites. The company operates over 5,000 stores across nine countries and focuses on offering changing, value-driven merchandise, while emphasizing corporate responsibility, inclusion, and associate development.
• Creates a positive internal and external customer experience • Promotes a culture of honesty and integrity; maintains confidentiality • Acts as Manager on Duty adhering to company policy and procedure • Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed • Addresses immediate customer service issues and provides appropriate coaching to Associates • Exercises discretion regarding customer service policies to satisfy customers • Maintains accurate Associate coverage in service areas for a positive customer experience • Ensures Associates adhere to all operational procedures • Ensures opening/closing procedures are executed according to company guidelines • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates • Provides and accepts recognition and constructive feedback • Provides feedback, recognition and coaching to Associates • Partners with Management on Associate training needs to increase effectiveness • Ensures adherence to all labor laws, policies, and procedures • Promotes credit and loyalty programs • Supports and participates in shrink reduction goals and programs • Promotes safety awareness and maintains a safe environment • Other duties as assigned
• Able to work a flexible schedule, including nights and weekends • Team player, working effectively with peers and supervisors • Able to respond appropriately to changes in direction or unexpected situations • Knowledge of company standard software, systems, and procedures • Knowledge of merchandise flow in stores • Proven problem solving skills • Able to effectively coach, delegate, and follow-up on multiple people/tasks • Able to act quickly under challenging circumstances • Capable of multi-tasking • Superior communication and organizational skills with attention to detail • 1 year retail, 6 months leadership experience
• Associate discount • EAP • smoking cessation • bereavement • 401(k) Associate contributions • child care & cell phone discounts • pet & legal insurance • credit union • referral bonuses • 401(k) match • medical/dental/vision • HSA • health care FSA • life insurance • short/long term disability • paid parental leave • paid holidays/vacation/sick • auto/home insurance discounts • scholarship program • adoption assistance
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