Adoption Design Manager – Business Analytics

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🔥 0 minutes ago

🌵 Arizona, Colorado, +3 more states – Remote

🌵 Arizona – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🏰 Missouri – Remote 🎸 Tennessee – Remote

💵 $108.6k - $181k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🎨 Product Designer (UI/UX)

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Lead and develop a high-performing team focused on innovation, testing, and scalable process design • Design and execute simulation, prototyping, and hypothesis testing to validate strategic initiatives • Translate business strategies into operational processes that drive measurable adoption and performance outcomes • Oversee structured testing in both simulated and production environments while protecting customer experience • Partner across PX&O, DM&R, and Adoption Intelligence to align testing strategies with business priorities • Leverage data, scorecards, and dashboards to communicate insights and influence leadership decisions • Drive continuous improvement in how processes are tested, scaled, and sustained across the enterprise • Enable the integration of automation, AI, and predictive insights to strengthen operational performance

🎯 Requirements

• High School Diploma or G.E.D. • 8+ years of experience in analytics, business intelligence, or strategic operations • 7+ years of experience improving or transforming business processes • Demonstrated success leading teams and developing high-performing talent • Strong ability to translate complex data into clear, actionable business insights • Proven ability to collaborate across functions and influence stakeholders • Experience using data visualization and presentation tools to tell compelling business stories. • Bachelor’s degree or equivalent experience (preferred) • Experience in healthcare or large enterprise environments (preferred) • Familiarity with AI, automation, or predictive analytics (preferred) • Experience supporting innovation labs, testing environments, or transformation initiatives (preferred)

🏖️ Benefits

• health-related benefits including medical, vision, dental, and well-being and behavioral health programs • 401(k) • company paid life insurance • tuition reimbursement • a minimum of 18 days of paid time off per year • paid holidays