Behavioral Health Clinical Program Director

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $152.9k - $254.9k / year

⏰ Full Time

🔴 Lead

📋 Program Manager

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Set the strategic direction for behavioral health clinical programs and align leaders and teams around priorities, decision rights, performance expectations, and accountability • Build leadership capability, develop talent, and foster an integrated, high-performing department • Serve as a trusted clinical advisor and represent the department with senior leaders, customers, partners, and industry audiences • Oversee the full program lifecycle from opportunity assessment and evidence-based design through implementation, evaluation, optimization, scaling, and transition to sustainable operations • Establish clinical standards, governance, measures, documentation, and operating models • Provide strategic oversight of quality reviews, external audits, complaints, escalations, and clinical risks • Advance evidence-based frameworks, guidelines, curricula, and measurement-informed care approaches • Use research, analytics, and clinical evidence to identify opportunities, define measures, evaluate performance, and guide strategic decisions • Translate complex evidence and program results into recommendations, executive briefings, publications, presentations, and thought leadership • Partner across Product, Network, Clinical Operations, Medical, Quality, Compliance, Legal, and Analytics • Support Sales, Account Management, customers, and external partners with clinical expertise and program insights

🎯 Requirements

• Active, unrestricted behavioral health clinical license, such as LPC, LCSW, LMFT, psychologist, or equivalent credential • Five or more years leading complex clinical programs, strategic initiatives, leaders, or multidisciplinary teams in a matrixed environment • Strong knowledge of evidence-based behavioral health practices, clinical guidelines, quality standards, program evaluation, and measurement-informed care • Ability to use research and analytics to shape strategy, evaluate performance, and translate complex information into practical programs and executive recommendations • Executive-level communication, influence, talent development, and accountability skills • Preferred: Experience with clinical research, publications, thought leadership, curricula, guidelines, or professional education • Preferred: Experience representing clinical programs with customers, partners, professional organizations, or industry audiences • If working at home, cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload

🏖️ Benefits

• Annual bonus eligibility • Long-term incentive plan eligibility • Medical insurance • Vision insurance • Dental insurance • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence