Program Manager – POS Transformation

🔥 15 hours ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $129k - $139k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

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Trissential

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2003

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

Trissential is a management consulting firm that focuses on delivering innovative solutions and services in areas such as data and analytics, quality assurance, and digital product development. As part of Expleo, Trissential harnesses the power of global reach and local trust to assist organizations in navigating technological changes and achieving strategic alignment. With a commitment to high-performing teams and their extensive experience in various industries including healthcare and financial services, Trissential aims to provide tailored solutions that drive success for its clients.

📋 Description

• Assess the current state of the POS transformation program, including scope, schedules, stakeholders, vendors, dependencies, risks, and delivery health • Establish a sustainable program management framework and PMO processes • Develop and maintain integrated program plans across multiple workstreams and stakeholder groups • Design governance structures, escalation pathways, decision-making processes, and reporting frameworks • Implement executive dashboards, KPIs, status reporting, and performance-tracking mechanisms • Lead planning and execution for POS pilot deployment readiness • Manage integrated schedules across technology, testing, operations, implementation, and vendor workstreams • Coordinate store readiness, deployment preparation, launch support, and post-launch stabilization • Identify critical path items, delivery risks, dependencies, and mitigation strategies • Facilitate milestone reviews, readiness assessments, and go/no-go decisions • Drive issue resolution and escalation management • Capture lessons learned and establish repeatable deployment processes for future rollouts • Leverage AI-powered tools to improve planning, scheduling, reporting, documentation, and execution • Analyze program data to identify emerging risks and mitigation opportunities • Create executive communications, status reports, dashboards, and updates using AI-assisted workflows • Improve knowledge management, documentation quality, and information accessibility • Enhance meeting preparation, action tracking, and follow-up management • Validate AI-generated outputs against authoritative program information before executive distribution or decision-making • Coordinate leadership teams, business partners, technology groups, and external vendors • Drive accountability for milestones, deliverables, and execution commitments • Communicate complex technical concepts to non-technical stakeholders • Deliver transparent executive-level reporting on program health, progress, risks, decisions, and milestones • Develop repeatable governance practices, reporting frameworks, templates, and deployment artifacts • Ensure AI-enabled delivery processes align with security, confidentiality, and organizational policy requirements • Support knowledge transfer and long-term sustainability of program management practices

🎯 Requirements

• 10+ years of progressive project and program management experience leading complex technology initiatives • Demonstrated success establishing PMOs, governance structures, integrated delivery plans, and program controls • Experience leading large-scale cross-functional programs involving multiple stakeholders and third-party vendors • Strong expertise in schedule management, risk management, dependency management, issue resolution, and executive reporting • Experience supporting testing, deployment readiness, pilot programs, implementation activities, and go-live events • Excellent stakeholder management, facilitation, communication, and presentation skills • Ability to operate independently and deliver results in rapidly changing environments • Strong analytical thinking, organizational skills, and problem-solving capabilities • Experience leveraging Microsoft collaboration tools and AI-enabled productivity technologies • Bachelor's degree in Information Technology, Business, Project Management, Computer Science, or a related discipline • This role is only open to candidates who are authorized to work in the United States • PMP, PgMP, PMI-ACP, or equivalent certification preferred • Agile, Scrum, SAFe, or related delivery certifications highly desirable

🏖️ Benefits

• Comprehensive medical plans • Dental insurance • Vision insurance • HSA with company contribution • Company-sponsored life insurance • Short-term and long-term disability insurance • Voluntary legal, hospital, accident, and pet wellness plans • 401(k) with matching • Paid holidays • Paid time off • Career development and advancement opportunities • Strong team culture • Remote work