Patient Care Coordinator, Specialty Pharmacy

Job not on LinkedIn

🔥 0 minutes ago

🏈 Alabama, Florida, +5 more states – Remote

🏈 Alabama – Remote 🐊 Florida – Remote 🦬 Montana – Remote 🗽 New York – Remote 🏈 Ohio – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $20 - $30 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💊 Pharmacist

🚫👨‍🎓 No degree required

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Serve as the primary coordinator for patient cases • Ensure smooth progression from referral through therapy completion • Support specialty pharmacy operations by completing prior authorization documentation, scheduling medication deliveries, and facilitating document retrieval • Provide exceptional customer service in a phone-based environment • Perform claim adjudication tasks including prior authorizations, billing, and eligibility checks • Collaborate with pharmacists, technicians, and healthcare professionals • Conduct welcome calls and outreach to help new patients successfully onboard • Maintain accurate, organized patient records from initial contact through benefit verification, therapy initiation, follow-up, and case closure • Use multiple software platforms to manage authorizations, medication profiles, and patient communication • Assist with patient questions and serve as backup during high-volume periods

🎯 Requirements

• High school diploma or equivalent • Registered Pharmacy Technician licensure • Minimum of 2 years of healthcare or specialty pharmacy experience • Strong computer proficiency including Windows, Excel, and Word • Comfortable working in a phone-based environment • Strong verbal and written communication skills • Ability to work independently and collaboratively while staying organized in a fast-paced environment • Preferred: National Certified Pharmacy Technician (PTCB) • Preferred licensure in AL, FL, TN, MT, OH, TX, or NY • Willingness to obtain registration in additional states • Knowledge of pharmacy terminology, insurance processes, medical terminology, and basic pharmaceutical law

🏖️ Benefits

• Medical benefits • Vision benefits • Dental benefits • 401(k) • Company paid life insurance • Tuition reimbursement • 18 days of paid time off per year • Paid holidays • Leaves of absence • Annual bonus plan