Patient Onboarding Coordinator, Specialty

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🔥 59 minutes ago

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Logo of The Cigna Group

The Cigna Group

10,000+ employees

Founded 1982

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Communicate with patients, caregivers, and medical staff to coordinate home and office deliveries. • Handle inbound/outbound calls and follow-up as directed by a pharmacist. • Assist with onboarding new specialty patients and maintain accurate patient records. • Complete patient assessments and medication delivery setup under pharmacist supervision. • Provide copay information, process payments, and ensure compliance with accreditation standards. • Document all interactions accurately and maintain confidentiality. • Meet quality and productivity standards while delivering excellent service.

🎯 Requirements

• High School diploma or GED • At least 1 years related customer service experience within a healthcare environment • Pharmacy Technician certification preferred • Prior specialty healthcare experience desired

🏖️ Benefits

• medical • vision • dental • well-being and behavioral health programs • 401(k) • company paid life insurance • tuition reimbursement • minimum of 18 days of paid time off per year • paid holidays • leaves of absence

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