Principal – Prime Health Plan Division

Job not on LinkedIn

🔥 9 hours ago

🇺🇸 United States – Remote

💵 $145.4k - $242.4k / year

⏰ Full Time

🔴 Lead

👻 Ghost score 0%

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Manage the contract and relationship with a key Prime Health Plan client • Develop and own strategic growth and retention strategies • Ensure customer satisfaction and achievement of corporate strategic goals • Serve as the client expert and organizational resource • Coordinate and develop complex client-specific strategic plans and monitor and adjust them as needed • Act as account strategist internally and externally • Develop business solutions based on products, benefits, services, and client needs • Maintain ongoing client communication and strengthen client relationships • Lead responses to client needs and ensure satisfaction levels are met • Oversee contract performance, service commitments, performance guarantees, and operational KPIs • Lead contract discussions, renewals, and evolving service requirements • Identify risks, optimize outcomes, and sustain account stability • Coordinate internal Account Management and extended teams around strategic objectives and escalated service issues • Partner with senior leadership, finance, operations, and other internal teams • Monitor industry trends, policies, practices, innovations, competition, and marketplace developments • Apply business and financial insight to guide client performance and financial outcomes • Share best practices and industry standards • Lead process improvement initiatives • Support special projects and evolving business needs • Identify opportunities to streamline processes, improve communication, and enhance cross-functional team performance

🎯 Requirements

• Bachelor’s degree or equivalent experience • 8+ years relevant experience, or Master’s degree with 4+ years relevant experience • PC skills including Microsoft Word, Excel, and PowerPoint • Strong business and financial acumen • Excellent written and verbal communication and presentation skills • Ability to be highly organized, analytical, interpretative, and demonstrate time management • Ability to drive results through influence, leadership, negotiation, and relationship skills • Ability to drive alignment across multiple levels and teams through collaboration • Ability to quickly build credibility and trust • Initiative and experience to proactively identify issues, plan work, and meet goals on schedule • Willingness to travel as needed to meet business needs • Cable broadband or fiber optic internet connection with at least 10Mbps download/5Mbps upload when working from home

🏖️ Benefits

• Annual bonus eligibility • Long term incentive plan eligibility • Medical benefits • Vision benefits • Dental benefits • Well-being and behavioral health programs • 401(k) • Company paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Remote work arrangement