Quality Assurance Pharmacy Technician

🔥 0 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $68.7k - $114.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 QA Engineer (Quality Assurance)

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Assist in the development, implementation, and maintenance of the Quality Management System (QMS) for pharmacy services • Conduct routine and targeted internal audits of pharmacy processes, documentation, and product quality • Collect, analyze, and trend quality data • Prepare regular quality reports for management review • Assist in developing and delivering training programs to pharmacy staff • Ensure all quality-related documentation is accurate, complete, current, and properly maintained • Proactively identify opportunities for process optimization and efficiency enhancements

🎯 Requirements

• High school Diploma or equivalent • 3+ years of pharmacy technician experience preferred • 2+ years of home infusion experience preferred • 3+ years of experience in a quality assurance, quality control, or highly regulated environment, preferably within a pharmacy, healthcare, or pharmaceutical manufacturing setting • Knowledge of quality assurance principles, methodologies, and tools • Familiarity with relevant regulatory requirements (e.g., USP /, Joint Commission, CMS, HIPAA, state Board of Pharmacy) is highly desirable • Strong analytical and problem-solving skills, with a keen eye for detail • Proficient in data collection, analysis, and reporting • Advanced proficiency in Microsoft 365 and the Power Platform (SharePoint, Power BI, Power Automate) • Strong written and verbal communication skills • Ability to work independently and collaboratively in a team environment • Strong organizational skills and the ability to manage multiple tasks effectively

🏖️ Benefits

• Health-related benefits including medical, vision, and dental • Wellness and behavioral health programs • 401(k) • Company paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence