
10,000+ employees
Founded 1982
🏥 Healthcare
⚕️ Healthcare Insurance
💊 Pharmaceuticals
Healthcare • Healthcare Insurance • Pharmaceuticals
The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.
🔥 2 minutes ago
Improve your chances of getting an interview by checking your resume score before you apply.

10,000+ employees
Founded 1982
🏥 Healthcare
⚕️ Healthcare Insurance
💊 Pharmaceuticals
Healthcare • Healthcare Insurance • Pharmaceuticals
The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.
• Build collaborative relationships with members, families, physicians, providers, and other partners to understand medical history, health status, treatment plans, and opportunities for improved outcomes • Obtain informed verbal consent and complete steps to secure written consent when appropriate • Assess health status, identify gaps or barriers to care, and develop documented, patient-centered case management plans • Implement, coordinate, monitor, and evaluate case management plans • Educate and advocate for members in health and care decisions • Serve as a liaison among members, accounts, families, physicians, facilities, agencies, and care partners • Coordinate services and negotiate care level, intensity, duration, quality, and cost with providers when applicable • Maintain documentation of case management interventions, outcomes, cost-benefit information, savings, and required data • Provide utilization review services for members in active case management when appropriate • Participate in training and maintain continuing education • Engage care coordination partners to support customer needs • Provide leadership, preceptor, mentoring, and coverage support for case management staff based on experience • Demonstrate The Cigna Group’s cultural beliefs through accountability, collaboration, and organizational focus
• Active, unrestricted Registered Nurse license in state of residency • At least three years of full-time, direct clinical care experience • Experience in a current Team Lead role • Acute care clinical experience • Strong time management, organization, research, analytical, negotiation, interpersonal, verbal communication, and written communication skills • Strong computer skills • Cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload if working at home • Practice within the scope of licensure and certification and comply with applicable regulations
• Annual bonus plan eligibility • Medical, vision, and dental benefits • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence
Apply Now🔥 18 hours ago
Team Lead coaching Geode Health’s Patient Support Center team. Improving call conversion, service quality, and patient access to outpatient mental healthcare.
🔥 20 hours ago
Training Team Lead coaching Trainers and optimizing onboarding for Dandy’s technology-powered dental practices. Driving quality, operational efficiency, and customer satisfaction.
🕒 Yesterday
Enterprise Service Desk Team Lead providing advanced troubleshooting, analyst coaching, and Tier 3 escalations. Monitoring SLAs and resolving client incidents for an IT services organization.
🕒 Yesterday
Survey Center Team Lead conducting CMS telephone surveys for Avar Consulting, a social science research firm. Supervising remote interviewers, coaching performance, and monitoring data quality.
🕒 Yesterday
Team Services Lead managing analysts, workflows, training, and agent support for eXp Realty’s cloud-based real estate brokerage. Driving service quality and process improvement in a US work-from-anywhere environment.