
10,000+ employees
Founded 1982
🏥 Healthcare
⚕️ Healthcare Insurance
💊 Pharmaceuticals
Healthcare • Healthcare Insurance • Pharmaceuticals
The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.
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10,000+ employees
Founded 1982
🏥 Healthcare
⚕️ Healthcare Insurance
💊 Pharmaceuticals
Healthcare • Healthcare Insurance • Pharmaceuticals
The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.
• Define and execute reporting strategies supporting product, operational, and client objectives • Identify KPIs, metrics, and success measures across programs and services • Establish reporting requirements and data governance standards with business, analytics, and technology teams • Improve reporting tools, scorecards, dashboards, and self-service analytics • Analyze complex datasets to identify trends, opportunities, risks, and performance drivers • Synthesize quantitative and qualitative findings into actionable business insights • Develop executive summaries, narrative reporting, and strategic recommendations • Conduct ad hoc analyses involving client performance, product utilization, operational efficiency, and market trends • Develop and deliver client-facing reporting packages, business reviews, and performance updates • Translate technical analytics into clear client-facing messaging • Prepare for client meetings and strategic discussions with Account Management, Sales, Product, and Operations • Present data-driven findings and recommendations to clients and internal leadership • Liaise across Product, Knowledge Solutions, Technology, Clinical, Operations, and Client Relationship teams • Lead discussions aligning reporting priorities, business requirements, and stakeholder expectations • Support product launches, enhancements, and strategic initiatives through data-driven insights and measurement plans • Direct reporting initiatives by documenting and managing project activity, aligning stakeholders, and ensuring timely delivery within scope • Ensure reporting accuracy, consistency, and adherence to methodologies • Maintain documentation of calculations, methodologies, reporting definitions, and data sources • Support audit readiness and compliance requirements where applicable
• Bachelor's degree in Business, Analytics, Healthcare Administration, Data Science, Statistics, Finance, or related field • 5+ years of experience in analytics, reporting, business intelligence, consulting, client management, or related roles • Experience creating executive-level presentations and client-facing reporting materials • Strong analytical and problem-solving skills • Experience with Tableau, Power BI, Business Objects, Analyst, or similar reporting and visualization platforms • Advanced proficiency in Excel and PowerPoint • Ability to communicate complex concepts to technical and non-technical audiences • Internet connection through cable broadband or fiber optic service with at least 10Mbps download/5Mbps upload if working at home occasionally or permanently • Preferred: experience in healthcare, pharmacy benefit management, specialty pharmacy, home delivery pharmacy, or health services • Preferred: experience supporting client reporting, quarterly business reviews, or value demonstration initiatives • Preferred: knowledge of product performance measurement, customer analytics, and healthcare operational metrics • Preferred: experience leading cross-functional strategic initiatives
• Remote/work-at-home arrangement • Internet service requirement supported through cable broadband or fiber optic service with minimum speeds of 10Mbps download/5Mbps upload • Reasonable accommodation available for the online application process • Tobacco-free policy and smoking cessation program eligibility where legally permissible
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