
10,000+ employees
Founded 1982
🏥 Healthcare
⚕️ Healthcare Insurance
💊 Pharmaceuticals
Healthcare • Healthcare Insurance • Pharmaceuticals
The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.
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10,000+ employees
Founded 1982
🏥 Healthcare
⚕️ Healthcare Insurance
💊 Pharmaceuticals
Healthcare • Healthcare Insurance • Pharmaceuticals
The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.
• Develop and communicate product vision aligned with enterprise strategy, customer needs, and measurable business objectives • Translate strategic priorities into customer or business problems for the product team to solve • Establish outcome-based product goals, success measures, guardrails, and leading indicators • Maintain an outcome-oriented roadmap communicating strategic intent, learning priorities, and anticipated impact • Make evidence-based decisions using customer insights, product analytics, operational data, market information, and business performance • Conduct and participate in customer interviews, observation, usability testing, journey analysis, and qualitative research • Use quantitative data to understand customer behavior, adoption, performance, unmet needs, and friction points • Lead continuous discovery with product design and engineering • Frame opportunities as testable hypotheses and evaluate value, viability, usability, and feasibility risks • Use prototypes, experiments, technical spikes, customer testing, and analytics to test assumptions • Partner with engineering, design, Product Owners, architecture, data, operations, and other contributors on incremental releases • Prioritize product investments and make trade-offs involving scope, timing, quality, customer experience, operational readiness, and business value • Maintain alignment between product strategy, roadmap, discovery pipeline, and delivery backlog • Enable frequent delivery, gather customer feedback, measure results, and adapt quickly • Monitor adoption, customer behavior, reliability, operational performance, and business results after launch • Resolve production issues, improve product health, address technical debt, and optimize the product lifecycle • Engage enterprise partners regarding compliance, privacy, legal, security, finance, sales, service, and operations constraints • Influence senior leaders and stakeholders and communicate strategy, decisions, risks, learning, progress, and results • Manage cross-product dependencies and escalate unresolved decisions • Promote experimentation, healthy debate, rapid learning, shared accountability, and outcome ownership • Leverage AI for customer understanding, discovery, analysis, decision-making, automation, knowledge management, customer experience, business outcomes, and operational efficiency • Define and measure outcomes for AI-enabled capabilities while maintaining human judgment, accountability, transparency, and governance
• Bachelor’s degree or equivalent combination of education and relevant experience • Five or more years of product management, digital product, technology product, or comparable experience • Experience owning a technology-enabled product or significant product area through discovery, delivery, launch, measurement, and optimization • Experience working with cross-functional partners including engineering, design, data, architecture, operations, marketing, service, legal, compliance, or finance • Ability to identify customer problems and convert insights into product strategy and measurable outcomes • Experience using qualitative research and quantitative data to make decisions • Strong analytical, critical-thinking, and structured problem-solving capabilities • Ability to navigate ambiguity, reconcile competing needs, and make sound decisions with incomplete information • Strong written, verbal, facilitation, presentation, and executive communication skills • Working knowledge of modern software development, Agile delivery, product analytics, experimentation, and product discovery practices • Ability to influence across organizational boundaries without relying solely on positional authority • If working at home, internet connection must be through cable broadband or fiber optic service with at least 10Mbps download/5Mbps upload
• Remote work arrangement • Work-at-home eligibility in Missouri, Florida, Texas, Pennsylvania, and Tennessee • Cable broadband or fiber optic internet service with minimum speeds of 10Mbps download/5Mbps upload for home working
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