Senior Analyst, Commercial Effectiveness

Job not on LinkedIn

🔥 8 minutes ago

🇺🇸 United States – Remote

💵 $63.6k - $106k / year

⏰ Full Time

🟠 Senior

🧐 Analyst

👻 Ghost score 0%

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Lead cross-functional commercial growth and optimization programs from planning through phased execution • Manage governance, decision tracking, risk management, and follow-through • Translate reporting needs into insights by managing intake, prioritizing requests, validating outputs, and improving data quality • Standardize intake, tracking, reporting, and data-validation processes across regions and functions • Conduct opportunity sizing, segmentation, pipeline, market share, and related analyses • Maintain reliable client and prospect datasets • Partner with Data and Analytics teams to strengthen dashboards, reporting accuracy, and system integration • Prepare executive-ready updates, recommendations, and presentations for leadership meetings, business planning, steering committees, and sales forums • Own the structure and cadence of the NPS program, including communications, insight consolidation, strategic alignment, tracking, monitoring, and pulse survey planning • Identify responsible digital and artificial intelligence use cases and support adoption through implementation plans • Coordinate vendor-supported wellbeing and employee assistance programs across virtual, hybrid, and onsite settings • Support proposals and requests for proposal by confirming operational feasibility and advising Sales and Client Management

🎯 Requirements

• At least 3 years of experience in program management, sales enablement, client operations, vendor management, reporting, or a related business function • Experience coordinating multiple workstreams, priorities, and stakeholders in a fast-paced, matrixed environment • Strong project management, organizational, analytical, problem-solving, and process-improvement skills • Clear written and verbal communication skills, including experience preparing reports, presentations, status updates, and recommendations • Strong attention to detail and focus on data accuracy, quality, and timely delivery • Proficiency with Microsoft Office applications • Experience using customer relationship management, reporting, or business intelligence tools • Ability to work independently and build partnerships across functions, regions, and external organizations • Bachelor's degree in a relevant field or equivalent professional experience (preferred) • Experience in healthcare, insurance, employee benefits, wellbeing, or employee assistance programs (preferred) • Knowledge of Salesforce, Qlik, or similar platforms (preferred) • Experience with customer experience measurement, knowledge management, digital enablement, or responsible artificial intelligence adoption (preferred) • Project management, process improvement, analytics, or artificial intelligence certification (preferred) • Experience identifying and implementing AI-driven solutions and automation opportunities (preferred) • For home work, cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload

🏖️ Benefits

• Annual bonus plan eligibility • Medical, vision, and dental benefits starting on day one • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Tobacco-free policy • Remote work arrangement