Client Success Manager

Job not on LinkedIn

🔥 0 minutes ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $6k / month

⏰ Full Time

🟢 Junior

🤝 Client Partner

🚫👨‍🎓 No degree required

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HireBoost

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2021

🎯 Recruiter

🤝 B2B

👥 HR Tech

Recruitment • B2B • HR Tech

HireBoost is a recruitment platform that helps companies enhance their remote teams by hiring top talent in Latin America. By leveraging a network of highly qualified professionals, HireBoost enables businesses to save on operational costs and improves the hiring experience for both candidates and clients. The platform focuses on facilitating smooth collaboration and communication, ensuring that companies can connect with professionals who meet their technical and cultural needs while also providing a great candidate experience.

📋 Description

• Own onboarding for new clients, including first conversations, asset collection, expectation-setting, and launch velocity • Set and maintain the client narrative, including cycle expectations, guarantee timing, and shortfall outcomes • Manage a book of 50–60 accounts as a revenue pipeline • Categorize accounts and determine daily actions to move each account forward • Drive client renewals on 12-week terms comprising three 4-week cycles • Sell backend services to the existing client book, including market expansion, niche expansion, prepay offerings, the Hiring System, the Closing System, and reviews automation • Harvest client testimonials, reviews, and referrals • Own client relationships, expectations, renewals, and backend revenue while coordinating with technical delivery teams

🎯 Requirements

• 1–3 years of work experience • Radical ownership and ability to independently manage an account book • Honest self-assessment and accountability for mistakes and corrections • Proactive communication, including reporting problems before they are discovered • Self-directed study and ability to learn new verticals, offers, and systems independently • Resilience and consistent performance under difficult conditions • Team-first attitude with a competitive edge • High emotional intelligence and ability to adapt during conversations • Frame control and ability to set and maintain direct client expectations • Strong closing orientation toward renewals, upsells, testimonials, and referrals • Ability to manage 50–60 accounts • Ability to ask for help and respond constructively to feedback

🏖️ Benefits

• Salary: $6000 USD / month • 100% Remote anywhere in USA & Canada • Paid on backend revenue, including market expansion, niche expansion, winter prepay, retainer prepay, the Hiring System, the Closing System, and reviews automation • Paid for testimonials, reviews, and referrals harvested from clients