Coordinator, Partner Development

🔥 0 minutes ago

🏄 California, New York, +4 more states – Remote

🏄 California – Remote 🗽 New York – Remote 🦀 Maryland – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote ☕ Washington – Remote

💵 $24 - $27 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤝 Client Partner

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Evolve

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Evolve is a vacation rental company that provides a seamless booking experience for travelers seeking private, professionally-cleaned rental homes. With a focus on hospitality, they offer 24/7 guest support and guarantee the best rates on vacation rentals. Evolve also ensures customer satisfaction with a 'Rest Easy' promise, addressing any issues that may arise. The company offers a wide variety of rental properties, including homes with specific features like pools, pet-friendliness, and proximity to popular destinations such as ski slopes and beaches. Evolve also supports the community through its Building Hospitality program and provides services for homeowners to start, manage, and grow their rental businesses.

📋 Description

• Support Evolve’s activation goals by fulfilling new owner requests for on-the-ground service partners. Owners must have an on the ground solution prior to activating with Evolve • Work closely with the Sales team to ensure you are sourcing a partner that meets the needs of both the owner and the property • Source local services for our homeowners by conducting creative online research and numerous cold calls to find world-class local service companies throughout the U.S. • Interview potential service partners and critically consider who is the best candidate in an area to partner with homeowners and represent our brand • Educate potential new service partners on how the Evolve partnership works and set service level expectations • Provide support to existing partners by responding to their questions and requests in a timely manner • Document all activities in Salesforce and organize the information to ensure that anyone at Evolve can access it if needed • Support owners and their affiliate partners by educating them on how the Evolve platform works • Manage competing priorities to meet monthly goals • Provide ongoing project support to foster an outstanding experience for homeowners, guests, and partners • Critically assess the processes and products you are using to identify efficiency gains and improvements • Provide friendly, professional support to our partners and homeowners by responding to their requests on time to meet our SLAs

🎯 Requirements

• 2-3 years of customer service experience preferred • Strong communication and follow-up skills via email and phone • Enthusiasm for learning about the vacation rental industry and thriving in a high-growth, fast-paced environment • A natural flair for organization and attention to detail • Proven ability to manage your time effectively and work quickly without compromising quality • A results and data-driven approach • Ability to embrace change in a fluid, high-growth environment • Strong online research skills

🏖️ Benefits

• Financial Wellness: Industry-competitive pay, equity in the company, and a 401(k) with a 4% immediate vesting match. • Family Support: 16-18 weeks of paid parental leave for birthing parents and 10 weeks for non-birthing parents, plus infertility coverage. • Health & Wellness: Comprehensive medical, dental, and vision plans, with 100% employer-paid dental and vision for individual coverage, a low-cost medical option, 10 free mental health visits, and pet insurance. • Time to Recharge: Generous PTO, RTO (for full-time exempt employees), sick leave, holidays, and a personal holiday to celebrate what matters most to you. • Travel Perks: Annual Evolve travel credit after one year and discounts on stays at all Evolve properties. • Growth Opportunities: World-class onboarding programs, learning, and development resources to help you grow your impact. • Connection: Employee Resource Groups celebrating our diverse communities at Evolve.