Manager – Internal Communications, Culture

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🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🗣️ Communications

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TheKey

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2002

⚕️ Healthcare Insurance

🧘 Wellness

👥 B2C

Healthcare Insurance • Wellness • B2C

TheKey is the largest and most trusted in-home care provider, specializing in personalized care services. With over 21 years of experience, TheKey delivers various services including home care, memory care, geriatric care management, and specialized care for conditions such as Alzheimer’s, Parkinson’s, and more. They focus on providing high-quality care that allows older adults to live safely and comfortably at home, supported by well-trained caregivers and a dedicated care team. The company is committed to transforming home care through a human-centered, technology-powered model, ensuring both caregivers and clients receive the best support possible.

📋 Description

• Develop and maintain content strategies that support company-wide initiatives, promote recognition programs, and connect employees to our mission and values. • Own the end-to-end execution of internal communications, from content creation to delivery across email, intranet, newsletters, Workplace, and events. • Manage the internal communications calendar, balancing requests across departments, prioritizing clarity and timing, and maintaining alignment with business objectives. • Plan and produce content for a variety of formats and audiences, including: Company-wide newsletters, Executive and leadership updates, DEI, culture, and wellness campaigns, Town halls and leadership presentations, Video scripts, audio recordings, and talking points. • Champion modern content delivery, focusing on short-form, visual, and shareable formats over dense, text-heavy communications. • Consult and support functional teams on messaging tone, structure, and best practices to elevate internal storytelling and build employee trust. • Manage and maintain the company intranet (e.g., LumApps), including editorial planning, content quality control, and collaboration with internal stakeholders for story sourcing. • Ensure sensitive communications for protected audiences are handled with discretion, security, and care. • Support the company’s digital employee experience, ensuring all content platforms are up-to-date, intuitive, and accessible.

🎯 Requirements

• Bachelor’s degree in communications, journalism, marketing, or equivalent experience. • 3+ years of professional experience in roles with a heavy focus on internal communications, corporate communications and/or branding. • Passion for storytelling and enhancing the overall employee experience. • Understanding of best practices surrounding communications and digital content. • Ability to contribute to an effective, collaborative, and cross-functional editorial and content strategy. • Experience managing vendor relationships and communication tools/platforms (e.g., intranet, email delivery, engagement software). • Experience in supporting creative production processes. • Proven proofreading and editing ability with exceptional attention to detail. • Ability to work with urgency and collaborate effectively. • Ability to write and edit in various styles and formats, ensuring content is engaging, clear, accurate, and actionable. • Strong interpersonal and collaboration skills that span in-person and virtual settings. • Creativity, curiosity, and innovative thinking. • Flexibility and adaptability to change.

🏖️ Benefits

• Medical/Dental/Vision Insurance • TouchCare VirtualCare • Life Insurance • Health Savings Account • Flexible Spending Account • 401(k) Matching • Employee Assistance Program • PTO Plan for Non-Exempt Employees • Flexible PTO Plan for Exempt Employees • Holidays and Floating Holidays • Pet Insurance