Customer Service

Job not on LinkedIn

🕒 February 25

🤠 Texas – Remote

🤠 Texas – Remote

💵 $20 - $27 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 54%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Themark

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

📣 Marketing

☁️ SaaS

🛍️ eCommerce

Marketing • SaaS • eCommerce

Themark is a SaaS platform that acts as a centralized "link in bio" and social hub for creators, influencers, small businesses and brands. It lets users create a single customizable landing page to share links, sell digital and physical products, collect leads, generate QR codes, schedule and auto-post to social platforms, use AI-assisted content and caption generation, and track clicks and audience analytics. Themark also supports integrations with email and commerce tools, monetization features (shops, affiliate links, sponsored links), and a templates/marketplace for creators.

📋 Description

• Serve as the primary point of contact for all customer inquiries through phone calls, emails, and online chats • Provide timely and accurate responses to customer inquiries, addressing any concerns or issues they may have • Collaborate with other departments to resolve complex customer issues and provide a seamless customer experience • Proactively identify opportunities to improve the customer experience and provide feedback to the appropriate teams • Maintain accurate and up-to-date customer records in our CRM system • Meet and exceed customer service targets and goals set by the company • Continuously strive to improve customer satisfaction and loyalty

🎯 Requirements

• High school diploma or equivalent; post-secondary education in business or a related field is an asset • Minimum of 1 year of experience in customer service or similar position • Excellent communication and interpersonal skills • Strong problem-solving and decision-making abilities • Ability to multitask and prioritize in a fast-paced environment • Proficient in Microsoft Office and experience working with CRM systems

🏖️ Benefits

• Competitive salary and benefits package • Opportunities for growth and development within the company • Ongoing training and support to enhance your skills and knowledge

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