Associate Manager, Clinical Operations

🔥 0 minutes ago

🌲 North Carolina – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

🏥 Clinical Operations

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Logo of Thermo Fisher Scientific

Thermo Fisher Scientific

10,000+ employees

Founded 1956

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Oversee daily line management responsibilities for the assigned clinical operations team • Provide direct coaching and development support to operational staff • Manage effective resourcing, alignment, training, and ongoing professional and technical development • Collaborate with clinical operations senior management and executive staff on strategic planning and business development • Manage induction and orientation programs for new employees • Maintain staff CVs, training records, position profiles, and experience profiles • Support allocation activities and project/functional leads to optimize project operations • Escalate issues that may impact project deliverables • Deliver training on WPDs, SOPs, local requirements, and clinical operations topics • Identify training gaps and contribute to training program development • Participate in process improvement and development initiatives • Facilitate the risk-based monitoring approach • Alert management to quality issues, request QA audits, and support audit responses • Review CTMS, Preclarus, and Clarity systems to evaluate employee/project metrics, KPIs, and project status • Evaluate staff work through PAVs conducted remotely or on-site • Manage staff activities including interviewing, selection, job descriptions, professional development, goal setting, performance management, coaching, mentoring, counseling, and separations • Approve actions related to salary administration, hiring, corrective action, and terminations • Review and approve time records, expense reports, leave requests, and overtime

🎯 Requirements

• Bachelor's degree or equivalent and relevant formal academic / vocational qualification • Previous experience providing the knowledge, skills, and abilities to perform the job (comparable to 0 to 5 years) • 1+ year of leadership responsibility • Knowledge of clinical operations and line/performance management • Ability to manage induction/orientation, training, resourcing, performance management, coaching, mentoring, and employee counseling • Knowledge of Working Practice Documents (WPDs) and Standard Operating Procedures (SOPs) • Ability to evaluate employee and project metrics, KPIs, and project status • Experience or ability to use CTMS, Preclarus, and Clarity systems • Knowledge of risk-based monitoring approaches • Ability to address quality issues, request QA audits, and support audit responses • Willingness and ability to frequently drive to site locations and travel domestically and internationally

🏖️ Benefits

• Global team environment • Collaboration and development opportunities • Professional development support • Training and coaching opportunities • Salary administration and overtime eligibility as applicable • Paid leave as applicable

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