Engineer III, Field Service – LCMS

Job not on LinkedIn

🔥 15 minutes ago

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $36 - $42 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1956

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

Biotechnology • Pharmaceuticals • Science

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Perform on-site installations, repairs, maintenance, qualifications, and validations of Chromatography and Mass Spectrometric systems • Proficiently use customer management software to complete service calls, handle parts inventories, and complete job tasks • Evaluate examination and assessment results to identify the origin of the issue, and suggest fixing, substitution, or alternative remedial measures • Coordinate problem resolution with engineering, customer service, and other personnel to expedite repairs • Analyze Chemistry reports of technical problems to recommend modifications to eliminate future issues • Provide a communication link between the customer and the company to ensure effective service • Develop and conduct training on safe operations of the equipment and demonstrate skills to trainees

🎯 Requirements

• Bachelors Degree in chemistry or related field required • Preference for candidates with at least 3 years of practical experience as a Service Engineer, specifically with analytical instrumentation, or 3+ years of pertinent industry experience • Proficiency with Chromatography and Mass Spectrometry instrumentation is preferred • Strong communication and the ability to build positive customer relationships • Ability to prioritize service requests and produce clear and concise documentation • Must have a clean driving record

🏖️ Benefits

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs • Employee assistance and family support programs, including commuter benefits and tuition reimbursement • At least 120 hours paid time off (PTO) • 10 paid holidays annually • Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave) • Accident and life insurance • Short- and long-term disability in accordance with company policy • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount