
10,000+ employees
Founded 1956
🏥 Healthcare
📦 Logistics
🏭 Manufacturing
Healthcare • Logistics • Manufacturing
Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.
🔥 15 hours ago
🌵 Arizona, California, +3 more states – Remote
💵 $83.3k - $110k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🦅 H1B Visa Sponsor
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10,000+ employees
Founded 1956
🏥 Healthcare
📦 Logistics
🏭 Manufacturing
Healthcare • Logistics • Manufacturing
Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.
• Deliver customer training on HID products, applications, and workflows through on-site and remote sessions • Provide technical and application support, troubleshooting customer workflows, technical inquiries, and product performance issues • Support pre-sales activities through technical consultation, product demonstrations, presentations, and workflow discussions • Provide post-sales application support for implementation, adoption, and optimization of HID technologies • Partner with Sales and commercial colleagues throughout the customer lifecycle • Collaborate with Technical Support, Service, Product Management, and internal teams to resolve customer needs • Maintain current knowledge of HID products, applications, workflows, and developments in forensic science and human identification • Document customer activities and provide field and customer feedback to internal teams • Travel throughout Western North America for customer-facing engagements
• Bachelor's degree in forensic science, molecular biology, genetics, biochemistry, or a related scientific discipline required • 5+ years of experience, or 3 years with an advanced degree, in forensic DNA workflows or a related technical role, including hands-on laboratory experience • Demonstrated experience with forensic DNA instrumentation, chemistries, and analysis software • Strong technical and troubleshooting skills • Strong written and verbal communication skills • Strong customer-facing, presentation, and training skills • Ability to independently manage multiple customer priorities in a remote, field-based environment • Willingness and ability to travel up to approximately 70% • Residence in California, Arizona, Washington, Oregon, or Nevada • Legally authorized to work in the United States without sponsorship • Ability to pass a comprehensive background check, including a drug screen
• Competitive remuneration • Annual incentive plan bonus • National medical and dental plans • National vision plan • Health incentive programs • Employee assistance and family support programs • Commuter benefits • Tuition reimbursement • At least 120 hours paid time off (PTO) • 10 paid holidays annually • Paid parental leave: 3 weeks for bonding and 8 weeks for caregiver leave • Accident and life insurance • Short- and long-term disability • 401(k) U.S. retirement savings plan • Employees’ Stock Purchase Plan (ESPP) with discounted company stock • Career and development prospects
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