
10,000+ employees
Founded 1956
🏥 Healthcare
📦 Logistics
🏭 Manufacturing
Healthcare • Logistics • Manufacturing
Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.
🔥 17 hours ago
🤠 Texas, Virginia – Remote
💵 $28 - $43 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔧 Field Service Engineer
🦅 H1B Visa Sponsor
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10,000+ employees
Founded 1956
🏥 Healthcare
📦 Logistics
🏭 Manufacturing
Healthcare • Logistics • Manufacturing
Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.
• Assemble, install, repair, test, calibrate, and maintain electromechanical instrumentation and systems supported by TDX • Inspect and test electronic and mechanical parts and components against drawing tolerances and written specifications • Provide high-quality and timely service and repair to maintain external customer satisfaction • Perform equipment installation, maintenance, service repairs, preventative maintenance, and field upgrade modifications • Order and manage repair parts and cycle times • Maintain customer service logs and internal service records • Communicate with customers to ensure issue resolution and follow-up • Maintain and calibrate tools and test equipment • Meet Health and Human Services, environmental health and safety, and other regulatory requirements • Apply internal processes to resolve customer service delivery issues and conduct root cause analysis • Travel at least 75% of the time and to any covered region as required • Schedule planned maintenance and on-demand services independently • Troubleshoot on site and confirm root causes identified by technical specialists • Develop detailed technical knowledge of One Lambda (TDX) equipment • Provide field response supporting One Lambda automation • Coordinate with customers, sales personnel, product specialists, customer support, vendors, and regulatory and quality-control teams • Define and implement work schedules within budget guidelines • Maintain professional relationships with customers and the sales team
• Must be legally authorized to work in the United States without sponsorship • Must pass a comprehensive background check, including drug screening • Bachelor of Science degree in mechanical or electrical engineering preferred and/or 3+ years of field equipment service experience • Familiarity and prior experience with Tecan automation hardware/software preferred • Hands-on experience maintaining, calibrating, and repairing electromechanical medical devices • Ability to read and use schematics and wiring diagrams • Experience reading, understanding, and implementing written and/or verbal assembly, test, and inspection procedures • Knowledge of bench-top electromechanical assembly, problem solving, repair, and testing techniques • Ability to solder • Clear written and verbal communication • Comfortable operating Windows 7 and Windows 10 • Knowledge of Microsoft Office Professional • Familiarity with HLA laboratories and testing procedures • Applied knowledge of automated equipment systems and precision mechanically controlled motion systems • Knowledge of mechanics, fluid mechanics, and thermodynamics • Ability to exercise independent discretion and judgment • Ability to plan and prioritize work reliably and consistently • Ability to reschedule planned services to prioritize ad hoc service calls • Ability to maintain confidentiality of critical laboratory and business information • Ability to perform meticulous computer data entry • Ability to establish and maintain effective working relationships • Ability to travel at least two or more times per month • Ability to lift 50–75 lbs occasionally • Ability to work with protective gloves and potentially biohazardous materials and chemical reagents • Ability to use standard hand tools and light-duty power tools
• Variable annual bonus based on company, team, and/or individual performance results • National medical and dental plans • National vision plan • Health incentive programs • Employee assistance and family support programs • Commuter benefits • Tuition reimbursement • At least 120 hours paid time off (PTO) • 10 paid holidays annually • Paid parental leave: 3 weeks for bonding and 8 weeks for caregiver leave • Accident and life insurance • Short- and long-term disability • 401(k) U.S. retirement savings plan • Employees’ Stock Purchase Plan (ESPP) with discounted company stock
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