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Engineer II, Field Service – Liquid Handler

🕒 September 14

🤠 Texas, Virginia – Remote

infoinfo

💵 $28 - $43 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

Where this job comes from

Posted on Thermo Fisher Scientific's careers page, not through a job board

First seen by Remote Rocketship September 14

Logo of Thermo Fisher Scientific

Thermo Fisher Scientific

10,000+ employees

Founded 1956

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Assemble, install, repair, test, calibrate, and maintain electromechanical instrumentation and systems supported by TDX • Inspect and test electronic and mechanical parts and components against drawing tolerances and written specifications • Provide high-quality, timely service and repair to maintain external customer satisfaction • Perform problem solving, installation, maintenance, and service repairs following technical service manuals • Complete preventative maintenance and field upgrade modifications • Order and handle repair parts • Maintain customer service logs and internal service records • Communicate with customers to ensure resolution and follow-up • Maintain and calibrate tools and test equipment • Meet Health and Human Services, environmental health and safety, and other regulatory requirements • Apply internal processes to resolve customer service delivery issues and conduct root cause analysis • Travel at least 75% of the time and travel to covered regions as required • Independently schedule planned maintenance and on-demand services • Perform on-site problem solving and confirm root causes with technical specialists • Develop detailed technical knowledge of One Lambda (TDX) equipment • Provide field response supporting One Lambda automation • Interact with customers, sales personnel, product specialists, customer support, vendors, regulatory personnel, and quality control • Define and implement work schedules within budget guidelines • Maintain professional customer and sales-team relationships through timely coordination and communication

🎯 Requirements

• Bachelor of Science Degree in mechanical or electrical engineering preferred and/or 3+ years of field equipment service experience preferred • Familiarity and prior experience with Tecan automation hardware/software preferred • Hands-on experience maintaining, calibrating, and repairing electromechanical medical devices • Ability to read and use schematics and wiring diagrams • Ability to follow verbal directions and perform assigned procedures • Experience reading, understanding, and implementing written and/or verbal assembly, test, and inspection procedures • Knowledge of benchtop electromechanical assembly, problem solving, repair, and testing techniques • Ability to solder • Clear written and verbal communication • Comfortable operating Windows 7 and Windows 10 • Strong knowledge of Microsoft Office Professional • Familiarity with HLA laboratories and testing procedures • Knowledge of mechanics, fluid mechanics, and thermodynamics • Knowledge of basic input/output systems and use of machines and tools • Applied knowledge assembling automated equipment systems and precision mechanically controlled motion systems • Ability to exercise independent discretion and judgment • Ability to plan and prioritize work reliably and consistently • Willingness and ability to reschedule planned services to prioritize ad hoc service calls • Ability to communicate with management, team members, customers, and vendors • Ability to maintain confidentiality of critical laboratory and business information • Ability to perform meticulous computer data entry • Ability to establish and maintain effective working relationships • Ability to travel at least two or more times per month • Must be legally authorized to work in the United States without sponsorship • Must pass a comprehensive background check, including drug screening • Able to lift 40 lbs. without assistance • Ability to work with PPE and potentially biohazardous materials

🏖️ Benefits

• Variable annual bonus based on company, team, and/or individual performance results • National medical and dental plans • National vision plan • Health incentive programs • Employee assistance and family support programs • Commuter benefits • Tuition reimbursement • At least 120 hours paid time off (PTO) • 10 paid holidays annually • Paid parental leave: 3 weeks for bonding and 8 weeks for caregiver leave • Accident and life insurance • Short- and long-term disability • 401(k) U.S. retirement savings plan • Employees’ Stock Purchase Plan (ESPP) with discounted company stock

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