Inside Sales Supervisor

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Logo of Thermo Fisher Scientific

Thermo Fisher Scientific

10,000+ employees

Founded 1956

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

Biotechnology • Pharmaceuticals • Science

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Responsible for managing a team of inside sales professionals who sell clinical laboratory products and services • Creating a culture to support mentoring of new team members • Driving commercial accountability with the team across all metrics and marketing initiatives • Ensuring the team has effective customer relationships and develops opportunities for growth within an existing customer base • Completing account planning and forecasting, analyzing reports to drive business decisions • Managing performance through KPIs • Ensuring effective use of available sales tools and processes, especially Salesforce.com • Delivering performance evaluations and holding the team accountable for performance metrics • Maintaining effective customer relationships with purchasing, lab managers and end users within assigned territory • Working with the Sr. Manager of Inside Sales to research competitor and industry activity • Managing pricing within territory to control profitability • Maintaining accurate reporting and records necessary for proper management of region • Positively representing Thermo Fisher Scientific at all times throughout customer locations

🎯 Requirements

• 5 years of sales experience, preferably in the clinical laboratory industry • Bachelor’s degree, preferably in the sciences or equivalent work experience • Prior Supervisor/Management experience preferred • Experience with Salesforce.com • Excellent interpersonal, oral and written communication, and presentation skills • Proven record of leadership in establishing goals and achieving results • Computer proficiency in MS Office and the internet; Excel-must demonstrate intermediate to advanced Excel skills • Must deliver excellent customer service • Must possess the organizational skills to multi-task and meet deadlines as needed • Must be willing to travel up to 25%

🏖️ Benefits

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs • Employee assistance and family support programs, including commuter benefits and tuition reimbursement • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

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