Inside Sales Account Manager

🕒 May 14

🏈 Alabama, Arizona, +35 more states – Remote

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💵 $24 - $26 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⬇️ Inside Sales

🦅 H1B Visa Sponsor

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👻 Ghost score 35%

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Logo of The RealReal

The RealReal

1001 - 5000 employees

Founded 2011

🏪 Marketplace

🛒 Retail

👗 Fashion

💰 $70M Series H - The RealReal on 2019-03

Marketplace • Retail • Fashion

The RealReal is a leading online luxury consignment marketplace that authenticates, curates, and resells pre-owned designer goods. The company operates dedicated authentication centers and combines expert human appraisal with proprietary technology to keep counterfeit items off the platform while managing logistics like receiving, photography, storage, and fulfillment. The RealReal emphasizes sustainability, inclusive retail experiences, and growth through product & technology, sales, and corporate teams to support its luxury resale business.

📋 Description

• Re-engage existing clients within assigned book • Convert marketing-generated reactivation leads • Drive repeat consignments through daily outreach • Maintain consistent outbound cadence via phone, text, and email • Review contracts and set pricing expectations confidently • Deliver a reliable, white-glove remote client experience • Maintain CRM accuracy and clear next steps • Generate referrals from satisfied repeat consignors • Execute disciplined outreach to the existing client base • Build trust-based relationships that convert to repeat consignments • Meet quota consistently with strong book management habits • Demonstrate operational follow-through in a remote environment

🎯 Requirements

• Ability to quickly build rapport and establish trust and credibility with clients • Proficiency and comfortability using software such as G-Suite, Email, SalesForce, CRM • Ability to commit to full-time hours (40 hours per week) • Self-motivation and drive to achieve results • Excellent verbal and written communication skills • Exceptional attention to detail and organization skills • A solutions-focused mentality with a growth mindset • Adaptability and openness to change • Professional appearance and demeanor • Previous experience selling luxury goods and/or services (preferred) • Ability to discuss and advise customers on general fashion trends and developments in the luxury market (preferred)

🏖️ Benefits

• Base pay plus uncapped commission • Annual Elite Club Trip for top performers • Monthly sales competitions (cash, prizes, site credit) • Employee Stock Purchase Plan • 401K with Company Match • Medical, Dental & Vision Insurance • Paid Parental Leave • 9 Paid Company Holidays • 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)

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