Thermo Fisher Scientific
10,000+ employees
Founded 1956
🧬 Biotechnology
💊 Pharmaceuticals
🔬 Science
Biotechnology • Pharmaceuticals • Science
Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.
Service Support Specialist II
Job not on LinkedIn
🕒 2 days ago
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Thermo Fisher Scientific
10,000+ employees
Founded 1956
🧬 Biotechnology
💊 Pharmaceuticals
🔬 Science
Biotechnology • Pharmaceuticals • Science
Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.
📋 Description
• Provide expert technical support and training for scientific products and solutions • Engage with researchers and clinicians to advance critical work in areas like cancer research, diagnostics, and environmental protection • Collaborate with international teams to solve complex scientific challenges • Ensure optimal use of innovative technologies in scientific advancement
🎯 Requirements
• Advanced Degree with no prior experience, or Bachelor's Degree plus 2 years of hands-on laboratory experience in relevant scientific techniques • Preferred Fields of Study: Life Sciences, Chemistry, or related scientific field • Medical Laboratory Scientist/Clinical Laboratory Scientist certification preferred for clinical diagnostic positions • Strong scientific knowledge in one or more core areas: molecular biology, cell culture, protein analysis, clinical diagnostics, or analytical chemistry • Excellent verbal and written communication skills for technical support delivery • Proven ability to quickly learn complex scientific/technical information • Strong problem-solving and analytical capabilities • Proficiency in CRM systems and standard office software • Fluent English required; additional language skills highly valued • Customer service mindset with ability to explain complex concepts clearly • Excellent organizational skills and ability to manage multiple priorities • Ability to work both independently and collaboratively in a team environment • May require up to 10-30% travel depending on position • Flexibility to support global customer base
🏖️ Benefits
• Extensive training • Professional development opportunities
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