Technical Sales Specialist – Sample Prep

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Logo of Thermo Fisher Scientific

Thermo Fisher Scientific

10,000+ employees

Founded 1956

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

Biotechnology • Pharmaceuticals • Science

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Responds efficiently and promptly to customer requests, clarifies the customers' business challenges and be a technical resource throughout the whole sales cycle. • Builds relationships at multiple levels and across all constituents establishing initial technical credibility with accounts. • Prepare and deliver exciting, compelling, and focused technical demonstrations, including demo of molecular biology instrumentation. • Has sufficient technical and business knowledge to present an attractive value proposition to customers. • Understands the strengths and vulnerabilities of major competitors and contributes to develop efficient strategies to address opportunities and overcome obstacles. • Develop territory business plan and frequently update according to business and market changes. • Achieve assigned territory sales goals by proactively calling on existing and potential new customers via field visits, email, phone, and phone. • Nurture existing customer relationships with a focus on increasing overall revenue and reagent attachment with customers using both existing and newly placed instrumentation. • Research accounts and leverage historical sales data and market trends to drive new business. • Work closely with sales counterparts and Distribution reps to develop specific account growth strategy, account mapping and penetration. • Gather, process, and disseminate competitive intelligence and market feedback to support the evolution of our offerings and tactics. • Provide forecasting and reporting as required on a weekly/monthly/quarterly basis. • Handle multiple tasks in parallel and balance workload based on priority of assignments. • Accept and adapt to change quickly while remaining effective and efficient.

🎯 Requirements

• Bachelor's degree in any life science field. • 3+ years' technical sales experience, preferably in life science research industry serving academic, industrial, medical school, hospital, government, biotech and/or biopharmaceutical accounts is strongly preferred. • Must have hands-on experience with sample prep lab techniques via prior work experience and/or education. • 5 years of work related experience. • Customer centric - Motivated by providing a tremendous customer experience. • Excellent presentation, communication, influence, and natural eye for business. • Willing to challenge and collaborate with multiple departments. • Ability to develop high levels of credibility and positive professional relationships with customers, peers, and upper management. • Flexibility to remote-working patterns and resources with the ability to travel 50-75% of the time. • Driven, motivated, an outstanding teammate with a high degree of emotional intelligence. • Honor commitments and strive for positive professional relationship with customers, colleagues, and leadership.

🏖️ Benefits

• Flexible hours, working from home. • Competitive remuneration. • Sales incentive plan bonus scheme. • Healthcare. • Employee assistance and family support programs, including commuter benefits and tuition reimbursement. • At least 120 hours paid time off (PTO). • 10 paid holidays annually. • Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave). • Accident and life insurance. • Short- and long-term disability. • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan. • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount.

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