Member Success Manager – Real Estate

Job not on LinkedIn

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

The Team Architects

WebsiteLinkedInAll Job Openings

1 - 10 employees

👥 HR Tech

🤝 B2B

☁️ SaaS

HR Tech • B2B • SaaS

The Team Architects is a company that specializes in transforming teams through their comprehensive hiring, retention, and leadership platform known as the TA-12™ System. This system is designed to streamline the processes of recruiting, hiring, onboarding, and training top talent, enabling businesses to scale more efficiently. By providing tools for structured onboarding, effective management, and productive leadership, The Team Architects helps organizations foster clear communication and goal-setting, ensuring that teams can effectively work together to drive innovation and achieve success.

📋 Description

• Own the full member lifecycle: welcome call, 90-day onboarding milestones, quarterly touchpoints, health checks, renewal, and ascension • Design and run onboarding calls for every new member, scheduled within days of enrollment • Elevate the systems and SOPs supporting the member experience • Proactively re-engage members who miss events or go quiet — before they disengage further • Facilitate warm introductions between members based on their business and goals • Identify and place upgrade/ascension opportunities (higher membership tiers, 1:1 coaching) in front of members at the right moment, rather than waiting to be asked • Own the renewal conversation and, when needed, the exit interview — finding alternative solutions (downgrades, custom arrangements) before a member leaves • Eventually hire, train, and manage a team of Member Success Advisors who follow the SOPs you build

🎯 Requirements

• 2+ years in high-touch client success, account management, or membership experience — ideally within a paid membership, high-ticket coaching, or mastermind environment • Exposure to real estate entrepreneurs (wholesalers, flippers, brokers, developers, commercial investors) *or* experience working closely with founders/business owners scaling a company — you understand how busy, revenue-focused people think and operate • A revenue mindset, not a pure service mindset — you see retention and renewal as things you own, not things you hand off • The instinct to solve problems before being asked — you notice when someone's falling out of engagement and go get them • The ability to elevate a process that already exists into something considerably better — you're not waiting for someone to hand you a script • A polished, professional presence suited to working with high-net-worth clientele • Comfort being measured on outcomes (renewal rate, ascension revenue) rather than activity.

🏖️ Benefits

• Base salary $75,000–$85,000 + monthly performance bonus + commission on membership ascension/upgrades | OTE $150,000–$200,000+ • 401k • Company healthcare plan • Access to Boardroom Mastermind quarterly in-person events and virtual sessions as part of the team • Direct mentorship from Noah Cosby, CRO • Fully remote; anywhere in the United States (quarterly in-person travel required)