Senior Security Business Analyst

🔥 5 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🧐 Business Analyst

👻 Ghost score 10%

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Logo of Thrive

Thrive

1001 - 5000 employees

Founded 2000

🔒 Cybersecurity

💼 Consulting

Cybersecurity • Consulting

Thrive is a B2B technology services firm that provides managed IT, cloud, and cybersecurity solutions for mid-market and enterprise clients. Its offerings include managed detection and response (MDR), EDR/NDR, vulnerability management, autonomous penetration testing, patching, managed firewalls, dark web monitoring, email/DNS security, security awareness training, incident response and remediation, and specialized security for Microsoft 365 and Azure. Thrive also delivers managed cloud services, disaster recovery, colocation, ServiceNow-based ITSM (TransformIT), managed network services, vCISO/vCIO advisory, and compliance support for standards such as HIPAA, GLBA, CMMC, GDPR and others. The company targets industries including financial services, healthcare, government, education, life sciences, and professional services, positioning itself as a consultancy and managed services provider that combines security, cloud, and digital transformation capabilities.

📋 Description

• Conduct recurring meetings with clients subscribed to security services • Share security performance insights and discuss operational concerns • Review client security tool dashboards and portals and provide walkthroughs • Develop customized reports with internal teams to analyze client security operations • Develop and implement client quality improvement plans with Security Operations leadership • Recommend operational improvements based on client feedback and data analysis • Attend internal and external onboarding meetings representing Security Operations • Consult with project management, Deployment, and Security Operations teams to support successful security-solution onboarding • Identify feedback trends to enhance client experiences • Follow up with clients after CSAT survey feedback • Relay customer feedback and suggestions to Security Operations leadership

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field • Basic understanding of network protocols, operating systems, application layer protocols, and security best practices • Basic familiarity with Security Information and Event Management (SIEM), Endpoint Detection and Response (EDR), and foundational cybersecurity concepts • Understanding of cybersecurity threats • Ability to explain technical concepts clearly and understandably • Strong organizational and multitasking skills • Strong desire for continuous improvement • Analysis and problem-solving skills

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