Manager, Product Analytics, Experimentation

Job not on LinkedIn

🔥 8 minutes ago

🏄 California, Connecticut, +3 more states – Remote

🏄 California – Remote 🦌 Connecticut – Remote 🗽 New York – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $120k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Data Scientist

👻 Ghost score 0%

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Ticketmaster

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1976

🛍️ eCommerce

⚽ Sports

eCommerce • Entertainment • Sports

Ticketmaster is a leading ticketing platform that facilitates the sale of tickets for concerts, sports events, theater performances, and other live entertainment. The platform offers a user-friendly experience for purchasing tickets, as well as managing events and finding popular shows and games. Ticketmaster serves as the official ticket marketplace for many major sports leagues and artist events, making it a key player in the live entertainment industry.

📋 Description

• Lead and scale the product experimentation program, including processes, governance, measurement standards, and team onboarding • Serve as the hands-on subject-matter expert for Optimizely, including experiment setup, audience targeting, QA, instrumentation validation, and test monitoring • Partner with cross-functional teams to identify testing opportunities and design statistically sound A/B, multivariate, and other experiments • Interpret experiment results and turn findings into recommendations that shape product strategy and roadmap decisions • Define and measure key digital metrics tied to fan and business goals • Use data analysis to find trends, patterns, and opportunities that improve the end-to-end fan experience • Build analytics tools, methods, and self-service resources for data-informed decisions • Translate business questions into analytical and experimentation solutions • Build relationships across the North America Insights and Analytics organization • Partner with Research to combine behavioral, experimental, and qualitative insights into a deeper understanding of fan needs

🎯 Requirements

• Demonstrated experience leading and executing a product experimentation program from hypothesis development and test design through implementation, analysis, and recommendations • Hands-on experience with Optimizely or a comparable experimentation platform, including configuring, QA-ing, launching, and monitoring experiments • Advanced statistical knowledge, including hypothesis testing, power analysis and sample-size planning, confidence intervals, sequential testing, multiple-comparison correction, and variance reduction techniques • Experience identifying and addressing experimentation pitfalls such as sample ratio mismatch, peeking, novelty effects, and interaction effects between concurrent tests • Ability to design and run complex product experiments, including A/B and multivariate tests • Advanced proficiency with AI tools and LLMs for analytics work, with judgment to check AI output for accuracy • Experience with Google Analytics and Contentsquare • Advanced SQL proficiency with hands-on experience in Databricks and Google BigQuery • Excellent communication and presentation skills, with the ability to explain complex analytical and experimental findings to non-technical audiences

🏖️ Benefits

• Medical, vision, dental and mental health benefits for you and your family • Health care concierge • Flexible Spending Account (FSA) or Health Savings Account (HSA) • Free concert tickets • Generous paid time off, including paid holidays, sick time, and personal days • 401(k) program with company match • Stock reimbursement program • New parent programs including caregiver leave • Fertility, adoption, foster, or surrogacy support • Career and skill development programs with School of Live • Tuition reimbursement • Student loan repayment • Volunteer time off • Crowdfunding match