Product Designer – Temporary Full Time

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Tidepool

51 - 200 employees

🏥 Healthcare

🤝 Non-profit

Healthcare • Non-profit

Tidepool is a 501(c)3 nonprofit organization on a mission to make diabetes data more accessible, actionable, and meaningful for people with diabetes, their care teams, and researchers. Founded in 2013, Tidepool hosts a suite of free software tools for people with diabetes and the clinics that serve them, including Tidepool Web, Tidepool Mobile, Tidepool Uploader, and, pending submission to FDA and associated review, Tidepool Loop. The organization emphasizes the integration of big data and open-source software in the management of diabetes care.

📋 Description

• Lead design projects for Tidepool’s Automated Insulin Dosing (AID) System and Tidepool Loop • Design hardware/software flows including first-time pump/CGM setup, pump/CGM replacement, and pump/CGM error states • Lead design projects for Tidepool’s Data Management Platform across patient and clinician experiences • Design device integrations, patient management dashboards, data visualizations, device connection workflows, and related experiences • Translate patient needs into meaningful designs while balancing usability, safety regulations, and technical considerations • Partner with Clinical, Regulatory, and Quality teams to meet risk and quality standards • Communicate data-informed design vision and rationale to stakeholders and team members • Partner with product, engineering, and quality assurance teams to drive design decisions and advocate for users • Solve product design challenges across iOS and Android experiences • Support human factors activities, formative usability studies, and summative validation preparation • Develop empathy and understanding for people with diabetes and healthcare providers and use feedback to improve products • Collaborate with product managers on feature discovery, enhancement, definition, strategy, and prioritization • Proactively manage prioritization challenges to align design focus areas with business goals • Take on responsibilities beyond traditional design, including product management • Develop expertise in diabetes hardware and software technologies

🎯 Requirements

• 5+ years of experience as a product designer, interaction designer, or equivalent visual/experience design experience • Strong portfolio demonstrating a design process solving problems for mobile and responsive web platforms • Portfolio submission required, including any necessary passwords • Experience designing Software as a Medical Device (SaMD) for Android and iOS products • Experience designing software solutions that interact directly with physical hardware • Strong visual design fundamentals, including layout, color, and typography • Ability to create high-level strategic designs and handle detailed design tasks • Ability to work independently from concept through completion while seeking feedback • Experience using Jira for design reviews and providing design feedback to engineers • Experience leveraging AI prototyping tools with a human-in-the-loop approach • Experience working with product teams in highly technical domains involving complex data and hardware constraints • Empathy for chronic conditions and willingness to learn about the diabetes experience

🏖️ Benefits

• Remote work from home • Potential option to extend the 1-year temporary role • Benefits-ineligible position (no benefits offered) • Equal Opportunity Employer • Reasonable accommodation for employees and applicants with disabilities

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