Bilingual Enrollment Specialist

🔥 6 minutes ago

🇺🇸 United States – Remote

💵 $15 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💬 Bilingual

👻 Ghost score 0%

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TimeDoc Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🏥 Healthcare

☁️ SaaS

🤝 B2B

💰 $48.5M Series B - TimeDoc Health on 2022-03

Healthcare • SaaS • B2B

TimeDoc Health is a tech-enabled chronic care management and virtual care company that helps healthcare organizations deliver care management programs at scale. They provide integrated solutions for chronic care management, remote patient monitoring, behavioral health monitoring and advanced primary care management, with close EHR integration, care coordination services, and automation (e. g. , pushing vitals into charts and automating billing). TimeDoc partners with community health centers, medical groups, health systems and health plans to support virtual, whole-person care and improve patient engagement, outcomes, and revenue capture under Medicare programs.

📋 Description

• Make outbound calls to eligible patients • Educate patients about CCM, RPM, BHI, and APCM care management programs • Complete eligibility assessments and patient enrollments • Accurately document patient interactions • Meet daily, weekly, and monthly enrollment goals • Deliver exceptional customer service while maintaining legal and ethical compliance

🎯 Requirements

• Spanish/English bilingual speaking is required • Current need to consistently work 30–40 hours per week • Availability for live client support during specified peak hours • Experience in outbound calling, customer service, sales, patient outreach, or healthcare preferred • Excellent verbal communication and active listening skills • Strong organizational skills and attention to detail • Ability to work independently in a remote environment • Comfortable navigating multiple computer systems while speaking with patients • Healthcare experience preferred but not required • Dedicated, quiet, professional workspace • Reliable high-speed internet connection • Personal laptop or desktop computer; no tablets or Chromebooks • Computer no more than 2–3 years old with at least an Intel Core i5 processor or equivalent • Comfortable using multiple computer applications while speaking with patients

🏖️ Benefits

• Paid bi-weekly • Training provided during the first week • Fully remote work • Flexible contractor scheduling, with availability submitted monthly • $15.00 for each successful patient enrollment