
201 - 500 employees
Founded 2017
🏥 Healthcare
📚 Education
🧘 Wellness
💰 $60M Series B - TimelyCare on 2021-01
Healthcare • Education • Wellness
TimelyCare is a virtual health and well-being provider focused on higher education institutions. It delivers 24/7 mental health and medical services — including counseling, psychiatry, crisis support, digital self-care tools, peer communities, and health and success coaching — via phone and video to students, faculty, and staff across colleges and universities. The platform emphasizes care coordination, a diverse qualified provider network, LMS/EHR integrations, and outcomes-driven support to improve student retention, academic success, and campus wellness.
🔥 21 hours ago
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201 - 500 employees
Founded 2017
🏥 Healthcare
📚 Education
🧘 Wellness
💰 $60M Series B - TimelyCare on 2021-01
Healthcare • Education • Wellness
TimelyCare is a virtual health and well-being provider focused on higher education institutions. It delivers 24/7 mental health and medical services — including counseling, psychiatry, crisis support, digital self-care tools, peer communities, and health and success coaching — via phone and video to students, faculty, and staff across colleges and universities. The platform emphasizes care coordination, a diverse qualified provider network, LMS/EHR integrations, and outcomes-driven support to improve student retention, academic success, and campus wellness.
• Provide primary emotional support to students and faculty/staff members through TalkNow • Deliver remote, on-demand telehealth services for the higher education student population • Spend approximately 20 minutes with each client plus 10 minutes for documentation, with sessions no longer than 30 minutes total • Use active listening and evidence-based modalities to build rapport, collaborate, support, and advance client care • Maintain professional conduct with students, members, peers, and support staff • Remain calm and adapt to changing member needs • Assess, triage, and document sessions involving potential crisis, self-harm, or suicidal ideation • Respond to members in crisis with professionalism, support, empathy, and cultural humility • Work scheduled Saturday and Sunday shifts totaling 20 hours
• Completion of a Master's Degree (M.A./M.S.) in Psychology, Professional Counseling, Social Work, or Marriage & Family Therapy • Provisional or Associate License is REQUIRED • Fully Licensed Mental Health Practitioner is a plus • Strong clinical writing, assessment, and active listening skills • Experience with crisis intervention and de-escalation • Experience providing therapeutic services to young adults, adolescents, at-risk populations, community mental health, crisis support, or college counseling • Maintain own internet with approved speed requirements • HIPAA-compliant workspace free from distractions • Successful completion of credentialing, onboarding, and training programs • Adherence to HIPAA and compliance standards and required policies/procedures • Valid U.S. work authorization; sponsorship unavailable
• $2,500 weekend shift differential • Bi-annual variable bonus eligibility • Phone reimbursement • 401(k) with employer match, eligible after 1 year tenure • Company issued computer equipment • Free access to TimelyCare's virtual medical and behavioral health support • Supportive team culture • $250 spot bonus for holiday work • APA and ASWB sponsored CE opportunities • Candidate Referral Program
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