Lead Customer Success Manager

🕒 July 30

🇺🇸 United States – Remote

💵 $190k - $220k / year

⏰ Full Time

🟠 Senior

🏆 Customer Success

Where this job comes from

Posted on Tines's careers page, not through a job board

First seen by Remote Rocketship July 30

Still open on Tines's site. Checked 29 minutes ago.

Logo of Tines

Tines

51 - 200 employees

Founded 2018

💼 Consulting

📦 Logistics

☁️ SaaS

Consulting • Logistics • SaaS

Tines is a leading automation platform that empowers security teams and IT professionals to create, run, and monitor workflows in real-time. With a focus on AI-powered automation, Tines connects with a wide range of products and APIs to streamline processes and enhance productivity across various teams, including security, IT, infrastructure, and engineering. It provides tools for building apps and self-service portals, enabling organizations to integrate systems, manage risk, automate incident responses, and drive operational efficiencies. Built for enterprise-grade transparency and compliance, Tines fuels smarter, more secure work environments with ease of use and rapid deployment.

📋 Description

• Own the post-sales strategic relationship and retention • Drive customer outcomes while partnering with Sales • Bridge complex technical deployments with executive-level business goals • Build multi-threaded relationships across business and technology functions • Shift client conversations from product usage to business impact

🎯 Requirements

• 10+ years in Enterprise Customer Success • Proven history of partnering with Sales for account growth • Experience collaborating with Forward-Deployed Engineers and product delivery teams • Self-motivated and accountability-driven • Outstanding communication and presentation skills

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development opportunities

Apply Now

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Similar Jobs

🕒 July 30

OfficeSpace Software

201 - 500

💼 Consulting

📦 Logistics

📣 Marketing

Enterprise Client Success Manager responsible for strategic customer success and relationship management at OfficeSpace Software. Focused on maximizing value and measurable business outcomes through executive partnerships.

🇺🇸 United States – Remote

💰 $150M Private Equity Round on 2022-01

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🕒 July 30

Snappy

51 - 200

📣 Marketing

📦 Logistics

✈️ Travel

Enterprise Customer Success Manager focusing on retention and revenue in the SaaS space. Collaborating with clients to enhance employee recognition through gifting solutions.

🕒 July 30

Alliant Insurance Services

10,000+ employees

🛡️ Insurance

🤝 B2B

💼 Consulting

Senior Client Success Specialist responsible for client program guidance in the United States. Handle client interactions and ensure compliance with insurance requirements.

🇺🇸 United States – Remote

💰 $690M Debt Financing - Alliant Insurance Services on 2019-10

⏰ Full Time

🟠 Senior

🏆 Customer Success

🕒 July 30

Prompt Therapy Solutions Inc

11 - 50

🏥 Healthcare

💼 Consulting

📦 Logistics

Enterprise Client Success Manager at Prompt ensuring satisfaction and retention among large therapy customer accounts. Collaborating cross-functionally to deliver exceptional customer value in healthcare technology.

🕒 July 30

Aidoc

201 - 500

🏥 Healthcare

🤖 Artificial Intelligence

☁️ SaaS

Solution Success Manager supporting Aidoc's Radiology AI and Workflow Solutions. Guiding customers through onboarding, integration, and optimization of AI-driven tools to enhance clinical workflows and patient outcomes.

Developed by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com
Follow Remote Rocketship on LinkedInFollow Remote Rocketship on InstagramFollow Remote Rocketship on FacebookFollow Remote Rocketship on TikTok