Senior Product Manager, Consumer Products

Job not on LinkedIn

🕒 July 23

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ting Labs

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

🔧 Hardware

☁️ SaaS

👥 B2C

💰 Series C on 2021-12

Hardware • SaaS • B2C

Ting Labs is a safety-focused company that sells a plug-in electrical sensor plus a subscription service that detects early signs of electrical hazards (micro-arcing) and alerts homeowners and a 24×7 Fire Safety Team to prevent electrical fires. The Ting Sensor is a DIY, plug-in device paired with a mobile app and a monitoring subscription that provides real-time alerts, outage and frozen-pipe notifications, lifetime sensor replacement, a $1,000 remediation credit for electrician visits when needed, and guided support to resolve hazards. Ting emphasizes consumer home protection (claims: 1,000,000+ families trust Ting, 30,000+ potentially devastating fires identified/prevented, and prevention of ~4 out of 5 electrical fires) and also offers grid intelligence and enterprise solutions for utilities and first responders to detect grid faults and outage information. The product is hardware-centric but delivered as an ongoing service combining device, cloud analytics, and expert human response.

📋 Description

• Be the in-house expert on consumers' needs - what prompted them to request or buy the product, how they use it, and what new problems it can solve for them. • Run discovery, build durable feedback loops, and translate insight into the product roadmap. • Evolve the tools used by our Fire Safety Team to increase FST effectiveness and throughput resolving customer’s fire hazards. • Elevate the existing web and mobile experiences and support new flows and customer experiences. • Set the North Star direction for the Ting Sensor and Services and the strategy to realize the vision in concert with company leadership. • Define and ship the roadmap to make progress towards the vision. • Partner with design, engineering, marketing and operations to shape the scope of each release. • Measure consumer and business impact of product changes after they’re made. • Lead product development in support of new distribution channels in concert with Marketing and Sales. • Partner with marketing on positioning, messaging, pricing and packaging. Ensure a smooth experience regardless of acquisition channel. • Elevate the internal roadmapping, prioritization, and release-planning practices for this product line. • Use modern AI tools fluently across research, prototyping, writing, and analysis — at the pace PMs are now expected to work.

🎯 Requirements

• 4+ years of consumer / mobile app product management experience. • 2+ years distributing products via D2C channels, experience with subscription-based products, knowledge of churn models and LTV calculations. • Strong understanding of how consumers interact with device / software combinations such as wearables, smart home technology and telemetry. • Knowledge of how to extract qualitative and quantitative consumer insights to inform the product strategy and roadmap. • Experience with internal tools used to support the consumer experience is preferred. • Excellent communication, presentation skills, and executive presence. • Comfortable leading both product and business conversations with internal and external stakeholders. • Track record of translating ambiguous consumer needs into repeatable product requirements that serve multiple buyers. • Strong instinct for pricing, packaging, and what makes a D2C product commercially viable. • 2+ years in a growth-stage startup environment — you’re at home with ambiguity, pace, and the swings of building something new. • You can name the specific AI tools and workflows you use day-to-day and explain how they’ve changed what you produce and how fast. • A natural bridge between engineers and business stakeholders. Plays well with others in conditions of pressure and uncertainty. • Process-minded in a builder’s way: lightweight processes that scale with the team, not for their own sake.

🏖️ Benefits

• Competitive compensation • Comprehensive benefits • Professional development opportunities