Remote Jobs at Titan

Titan

- employees

🤝 B2B

☁️ SaaS

🤖 Artificial Intelligence

B2B • SaaS • Artificial Intelligence

Titan is an AI-native operator and platform for Managed Service Providers (MSPs) that acquires and scales owner-run MSPs. It provides operational infrastructure, talent, and technology — including a SaaS platform for service operations (service desk, SOC, NOC, dispatch, CMDB), client experience (live chat, client portal), quote-to-cash, billing automation, AI copilots and background agents. Titan runs security-first, SOC 2-compliant service delivery with 24/7 ticket investigation coverage and metrics like a 7. 5 minute median first response, 99% end-user satisfaction, and 100K+ tickets handled in the last year. Titan also offers M&A support, commercial teams, HR/finance/recruiting services, and a portfolio network to share playbooks and referrals.