Field Installation Engineer

Job not on LinkedIn

🕒 July 15

🌲 North Carolina, Pennsylvania, +1 more states – Remote

🌲 North Carolina – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Titan.ium Platform

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1999

📡 Telecommunications

☁️ SaaS

🔐 Security

Telecommunications • SaaS • Security

Titan. ium Platform is a telecom-focused software company that provides core network applications and cloud-native platform components for communications service providers. The company specializes in signaling, routing, subscriber data management, 5G Core network functions, number portability, DNS/iDNS, and signaling/security solutions such as signaling firewalls (SS7, Diameter), STIR/SHAKEN, SEPP, SCP and fraud detection/mitigation. Titan. ium emphasizes cloud-native, microservices-based deployments, analytics, and professional services (training, maintenance, customization) and reports deployments in 80+ countries with over 200 customers including many of the world’s largest operators.

📋 Description

• Work closely with project management teams to build detailed and thorough project plans • Complete low-level design documentation in support of system configuration • Install Operating System, Layered Product, and Application Software • Work closely with customer teams to develop and execute customer acceptance test plans • Write/Manage tickets as needed during the installation/integration process • Create and manage customer profile (contacts, SW versions, HW inventory etc.) in SalesForce for project handover process • Demonstrate ability to directly isolate and resolve software/system defects on customer systems as needed during the project delivery • Work closely with management and other teams to improve the overall delivery process

🎯 Requirements

• Computer Science / Technical degree (BA) and/or an equivalent of entry level experience • Entry level experience performing direct Tier 2 and above customer project activities in a Telecommunications/IT environment (vendor-side) • Must have entry level experience of telecommunications experience and knowledge of telecommunications networks (ex. IMS) and protocols (ex. SIP, ENUM, DIAMETER, SS7/Sigtran) • Proven track record of performing a entry level technical delivery role of the following products (DNS/ENUM, NP, CRE, SRP, STP. HSS/HLR) • Experience working with virtual environments (VMware/KVM/OpenStack) • Competent working in Linux based OS environments • Good verbal and written communication skills, both face to face and remotely.