People Operations Generalist

Job not on LinkedIn

🔥 8 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👥 People Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TJM Labs

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

🤖 Artificial Intelligence

☁️ SaaS

Healthcare • Artificial Intelligence • SaaS

TJM Labs is a healthcare technology company that builds AI-powered automation for pharmacy operations. Their products (TJM Bot, TJM Retail Bot, VoiceAI, Provider Portal, Pharmesol) automate prescription intake, data entry, refill management, benefit investigation, patient communication and other repetitive pharmacy tasks for compounding, specialty, long-term care, retail/independent and Canadian pharmacies. Built by pharmacists and engineers, their HIPAA-compliant bots integrate with existing pharmacy management systems (no API or system replacement required) and are marketed as an embedded, supported automation platform that reduces errors, saves payroll costs, and scales pharmacy operations without adding headcount. The company highlights customer metrics (450+ pharmacies live, 500K+ tasks automated daily) and positions itself as a B2B SaaS provider of AI automation for pharmacy workflows.

📋 Description

• Run core people operations, including onboarding, offboarding, employee changes, and records maintenance • Serve as a trusted first point of contact for employees and managers • Coach managers through performance, conduct, and team concerns • Conduct fair and well-documented workplace investigations • Partner with the VP of People Operations on compensation benchmarking, salary bands, benefits strategy, offers, raises, and annual reviews • Manage leaves of absence from first request through return to work, including FMLA, state family and medical leave programs, disability, and accommodation requests • Track and develop policies for federal and state employment law changes affecting the remote workforce • Maintain required postings and notices and support audits, policy updates, and annual compliance work • Support HR system rollouts, benefits enrollment, performance cycles, and employee engagement initiatives • Maintain clean employee data and produce reports for leadership decision-making

🎯 Requirements

• 5+ years of hands-on experience as an HR or People Operations generalist, handling a broad range of employee questions on your own • A track record of managing employee relations matters, including investigations, with sound judgment and discretion • Working knowledge of U.S. employment law and multi-state compliance, including FMLA, ADA and state leave programs • Experience administering leaves of absence and accommodations from start to finish • Experience building or improving HR processes and documenting them so others can follow them • Strong organization skills, accuracy, and close attention to detail • Clear written and verbal communication with employees at every level • Experience at a startup or high-growth company (nice to have) • Experience supporting a remote workforce spread across many states (nice to have) • Familiarity with HR systems such as Rippling or BambooHR (nice to have) • Experience with global teams and compliance functions (nice to have) • HR certification such as SHRM-CP or PHR (nice to have)

🏖️ Benefits

• Remote-first collaborative work environment • Paid time off • 401K with company match • Health Plan • The opportunity to work at the intersection of healthcare, pharmacy, and AI • Meaningful ownership and opportunity to grow as TJM Labs continues to scale