Field Technician

🔥 0 minutes ago

🌾 Nebraska – Remote

🌾 Nebraska – Remote

💵 $27 - $48 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

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T-Mobile

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1994

📡 Telecommunications

Telecommunications

T-Mobile is a leading wireless network operator in the United States known for its 'Un-carrier' approach, which focuses on customer-centric mobile services and flexible plans. The company is committed to providing excellent employee benefits, including health insurance, parental leave, and ongoing education support, to create a vibrant work culture. T-Mobile offers a variety of career paths in areas such as business sales, technology, and customer experience. They prioritize creating extraordinary experiences for both their employees and customers and are continuously innovating to lead in connected living. T-Mobile is also actively engaged in expanding its 5G network coverage to provide faster and more reliable mobile services.

📋 Description

• Provide technical support to resolve network performance issues and contribute to outage resolution efforts • Manage smaller projects or project segments and deliver accurate status and progress updates • Identify and recommend process improvements related to maintenance and repair activities • Assist in developing job aids, scopes of work, and procedural documentation • Complete required training to maintain current knowledge of systems, products, and organizational standards • Develop technical skills through continuous learning and training • Perform other duties and projects as assigned • Support network operations across Central and Western Nebraska to maintain and improve network performance and reliability

🎯 Requirements

• Bachelor's Degree OR combination of education and experience deemed equivalent (Required) • Vocational/Technical Training or related field (Preferred) • 2–4 years of working experience in Field Operations and maintenance • 2–4 years of wireless telecommunications or related experience • Knowledge of electronics and interconnecting circuits, including RF transmitters, antenna systems, AAV, fiber, microwave radio, AC-DC power systems, and AI • Practical knowledge of Radio Access Network (RAN) architecture, components, and operations • Understanding of wireless backhaul technologies and configurations, including microwave and fiber-based solutions • Experience with or ability to learn RAN equipment and 5G NR standards • Working knowledge of base station equipment, installation, configuration, and maintenance • Ongoing training, certifications, and hands-on experience in telecommunications • Familiarity with disaster recovery protocols and contingency plans • Ability to identify, diagnose, and resolve network issues across hardware and software systems • Ability to plan, coordinate, and execute field assignments while managing time, resources, and priorities • Ability to provide hands-on technical assistance and field-level support • Attention to detail • Problem-solving and troubleshooting ability • Proficiency with Microsoft Office Suite and similar productivity tools • Understanding of Internet Protocol and willingness to use AI-driven tools • At least 21 years of age to operate a company-assigned vehicle • Legally authorized to work in the United States • Ability to work flexible hours, including day and night work, weekends, holidays, and an on-call rotation once every 4 weeks • Ability to lift 50–70 pounds and work outside in the elements • Travel required • DOT-regulated position

🏖️ Benefits

• Competitive base salary and compensation package • Annual stock grant • Employee stock purchase plan • 401(k) • Free, year-round money coaches • Medical, dental and vision insurance • Flexible spending account • Paid time off • Up to 12 paid holidays • Paid parental and family leave • Family building benefits • Back-up care • Enhanced family support • Childcare subsidy • Tuition assistance • College coaching • Short- and long-term disability • Voluntary AD&D coverage • Voluntary accident coverage • Voluntary life insurance • Voluntary disability insurance • Voluntary long-term care insurance • Mobile service and home internet discounts • Pet insurance • Commuter and transit programs • Continuous learning, training, certifications, and career growth opportunities