Training & Operations Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $24 - $25 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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Logo of Travel Nurse Across America

Travel Nurse Across America

201 - 500 employees

Founded 1999

🏥 Healthcare

📦 Logistics

🎯 Recruiter

Healthcare • Logistics • Recruitment

Travel Nurse Across America is a travel healthcare staffing agency that places registered nurses and allied health professionals in short-term assignments across the United States. The company provides end-to-end support for travelers, including dedicated recruiters, housing assistance, licensure fee coverage, weekly pay, 401(k) with matching, paid sick leave, mental wellness and EAP resources, and continuing education. TNAA also offers a traveler app, referral bonuses, and clinical/quality leadership to help clinicians succeed on assignments while serving healthcare facilities nationwide.

📋 Description

• Develop, maintain, and organize SOPs, internal documentation, and knowledge resources across recruiting, payroll, and operations • Build and update training materials, onboarding guides, and operational playbooks • Partner with leadership to document new processes, workflow updates, and operational changes • Audit and refine documentation for accuracy, usability, and alignment with current practices • Translate complex operational workflows into clear, user-friendly training and reference materials • Support rollout of new initiatives with tools, documentation, and guidance • Manage and distribute operational reporting, including performance tracking and internal metrics • Ensure reporting data accuracy and consistency for leadership visibility and decision-making • Coordinate across teams to identify knowledge gaps and improve training and documentation resources • Perform other duties as assigned

🎯 Requirements

• Strong writing, documentation, and organizational skills • Ability to translate complex processes into clear, actionable materials • Experience developing training programs or operational learning content • High attention to detail with a focus on accuracy and consistency • Ability to manage multiple projects and priorities in a fast-paced environment • Strong communication and cross-functional collaboration skills • Proficiency in Microsoft Office Outlook, Word, and Excel • Ability to effectively work in a fast-paced and complex environment and maintain a sense of urgency • Ability to build and maintain productive working relationships with cross-functional coworkers • Will accept any suitable combination of education, training, and experience • Preferred: Experience in staffing, recruiting operations, or support services • Preferred: Experience with knowledge management systems, internal wikis, or documentation platforms • Preferred: Exposure to recruiting workflows or candidate submission processes

🏖️ Benefits

• Medical, Dental, Vision, Life, and Long-Term Disability • Short-Term Disability, Accident, Critical Illness • Legal Assistance, Identity Protection, Pet Coverage • Retirement Plan with Employer Match • Generous vacation plan • 8.5 paid holidays • Benefits start Day 1

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