IT Delivery Manager

🔥 0 minutes ago

🍂 Massachusetts – Remote

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💵 $111k - $178k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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Logo of Toast

Toast

1001 - 5000 employees

Founded 2013

☁️ SaaS

🤝 B2B

SaaS • B2B • Hospitality

Toast is a technology company that specializes in providing integrated software and hardware solutions for the restaurant industry. Their offerings include a comprehensive restaurant management platform that features point of sale (POS) systems, payment processing, online ordering, payroll management, and various operational tools designed to streamline restaurant operations. Toast's platform is tailored to meet the needs of diverse restaurant types, including quick service, full service, fast casual, fine dining, cafes, and food trucks. They also provide resources like industry insights and educational materials to support restaurant success.

📋 Description

• Lead end-to-end execution of complex, multi-team IT initiatives • Work closely with all IT teams to track major roadmap items • Drive end-user adoption and manage overall IT user experience • Define success metrics for IT programs and build dashboards • Act as the primary point of contact between IT domains and external business departments

🎯 Requirements

• 5+ years of IT program delivery and enterprise system change management experience • Demonstrated ability to successfully lead and coordinate cross-functional teams • Strong fluency in various delivery methodologies (Agile, Waterfall, Kanban) • Experience with IT intake and ticketing systems (ServiceNow, Jira) • Exceptional written and verbal communication skills • Highly organized with strong analytical skills

🏖️ Benefits

• Competitive compensation • Benefits programs including health insurance • Flexibility to meet changing needs • Opportunity for professional development

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