Senior Analyst, Retail Revenue Operations – GTM Analytics, Operations

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $142k - $227k / year

⏰ Full Time

🟠 Senior

📉 Data Analyst

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Toast

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

☁️ SaaS

🤝 B2B

SaaS • B2B • Hospitality

Toast is a technology company that specializes in providing integrated software and hardware solutions for the restaurant industry. Their offerings include a comprehensive restaurant management platform that features point of sale (POS) systems, payment processing, online ordering, payroll management, and various operational tools designed to streamline restaurant operations. Toast's platform is tailored to meet the needs of diverse restaurant types, including quick service, full service, fast casual, fine dining, cafes, and food trucks. They also provide resources like industry insights and educational materials to support restaurant success.

📋 Description

• Build and maintain reporting, dashboards, and analytics tools helping sales leaders and frontline teams understand performance, prioritize work, and identify growth opportunities. • Develop scalable analyses across sales execution, pipeline health, account prioritization, market coverage, territory performance, sales productivity, and growth planning. • Translate ambiguous business questions into structured approaches, insights, and recommendations for stakeholders. • Create decision support tools surfacing whitespace, high-priority accounts, coverage gaps, outreach penetration, funnel performance, and execution opportunities. • Conduct TAM, segment, and coverage analyses guiding leadership investments and scaling. • Own Retail’s territory analytics and operating infrastructure: design, account coverage, reporting, and maintenance. • Migrate manual workflows into scalable systems across Salesforce, Snowflake, and Sigma. • Develop territory visualization and mapping tools giving sales teams visibility into market coverage, prospect density, whitespace, and prioritization opportunities. • Partner with sales leadership to evaluate territory models, coverage, capacity, equity, and expansion opportunities. • Develop coverage strategies for new Retail segments and geographies as the business expands. • Build SQL/Python automations improving data quality and reducing manual work across data flows, scoring models, monitoring, and reporting. • Manage territory data loads, mapping configurations, and system updates with central operations and tech teams. • Build and maintain scalable enrichment workflows cleaning, classifying, and enhancing prospect and account data using LLMs. • Develop territory and account prioritization models using sales performance, volume potential, market characteristics, business attributes, and field capacity. • Own third-party market data strategy: vendor evaluation, procurement support, relationship management, and data quality oversight. • Build automated tools monitoring Rules of Engagement (ROE) exceptions, partnering with central governance to improve compliance workflows and automate resolutions. • Represent Retail’s territory data and infrastructure needs with cross-functional GTM partners across adjacent Business Technology, Data Infrastructure, and Finance. • Manage a roadmap of territory infrastructure enhancements based on impact and scalability. • Serve as Retail SME on territory operations, market coverage, account prioritization, and territory analytics.

🎯 Requirements

• 5+ years of experience in sales operations, revenue operations, GTM operations, analytics, data infrastructure, or a related function. • Demonstrated ownership of complex operational processes, territory programs, market intelligence, or analytics initiatives. • Advanced SQL skills and experience in modern cloud data warehouses (Snowflake, BigQuery, or Redshift). • Experience building dashboards, reports, analytics tools, or workflows supporting decision-making (Tableau, Sigma, Hex, or equivalent). • Salesforce or comparable CRM experience, including data management, reporting, or territory tools (Enterprise Territory Management) a strong plus. • Experience using AI or LLMs for data enrichment, classification, workflow automation, prospecting, or decision support tools. • Strong stakeholder management skills, influencing senior leaders and driving cross-functional alignment. • Ability to independently structure ambiguous problems, prioritize high-impact work, and drive initiatives through implementation. • Bachelor's degree in a quantitative field or equivalent experience.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options