Senior Restoration Engineer

Job not on LinkedIn

🔥 31 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

👷🏻‍♀️ Engineer

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Tokio Marine HCC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📦 Logistics

💼 Consulting

✈️ Travel

Logistics • Consulting • Travel

Tokio Marine HCC is a global specialty insurance and reinsurance group that underwrites more than 100 classes of specialty insurance across 180+ countries. The company offers a wide range of commercial products—including accident & health, aviation, casualty, cyber & tech, energy, marine, travel, crop, and transactional risk—serving brokers, enterprises, and program partners. With strong financial ratings (AM Best A++ / Fitch AA- / S&P A+) and a multi-billion dollar premium base, Tokio Marine HCC combines underwriting expertise, program management, and claims services as part of the Tokio Marine Group.

📋 Description

• Lead the technical restoration workstream for ransomware, network intrusion, destructive malware, and other cyber incidents from initial assessment through return to normal operations • Assess client environments, business-critical services, backups, identity systems, network dependencies, and security tooling to define restoration priorities and sequencing • Develop and maintain restoration plans covering dependencies, owners, milestones, risks, and validation requirements • Advise Engagement Managers and clients on safe recovery decisions, including whether systems should remain offline, be rebuilt, restored from backup, or replaced • Lead and perform rebuilds and recovery of Windows servers, endpoints, Active Directory, virtualization platforms, core network services, and other critical infrastructure • Support recovery of Microsoft 365 / Entra ID, file services, DNS, DHCP, VPN, firewalls, remote access, backup platforms, and business-critical applications • Validate backup integrity, coordinate test restores, and establish clean recovery points before production restoration • Guide credential resets, privileged account recovery, domain hardening, segmentation, EDR deployment, and other containment measures • Partner with forensic and security operations teams to preserve evidence and prevent threat reintroduction • Confirm endpoint protection, patching, access controls, logging, and network restrictions before reconnecting restored systems • Serve as senior technical point of contact for client IT leadership and provide status updates, risks, dependencies, and next steps • Maintain accurate restoration records, including rebuilt systems, reset credentials, changed configurations, and completed validation • Develop reusable restoration playbooks, checklists, scripts, and standards • Provide technical guidance and quality review for Restoration Engineers • Support scoping, estimation, and solution design for restoration engagements

🎯 Requirements

• Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, Information Systems, or a related field; equivalent professional experience may be considered • 5+ years of progressive experience in infrastructure engineering, systems administration, disaster recovery, incident response, or ransomware recovery, including leading complex restoration or recovery work • Advanced hands-on experience administering and recovering Windows Server, Active Directory, Group Policy, DNS, DHCP, file services, and related enterprise infrastructure • Strong experience with virtualization platforms such as VMware or Hyper-V, and with backup, replication, and disaster recovery technologies • Working knowledge of network infrastructure and security controls, including firewalls, VPN, routing, segmentation, remote access, and endpoint security tooling • Experience with Microsoft 365 / Entra ID and cloud or hybrid identity environments • Demonstrated experience rebuilding systems, restoring from backup, validating clean recovery points, and troubleshooting complex infrastructure dependencies under time pressure • Ability to participate in rotating after-hours and on-call coverage supporting 24/7/365 Incident Response engagements • Experience in digital forensics and incident response, managed services, consulting, or another client-service environment • Azure, AWS, or other cloud infrastructure experience • Strong scripting or automation skills using PowerShell or similar tools • Relevant certifications such as Microsoft, VMware, Cisco, CompTIA, GIAC, or vendor certifications in infrastructure, cloud, backup, or incident response • Willingness to work extended or irregular hours during active incidents and remotely, at a Vector3 office, or on-site at client locations

🏖️ Benefits

• Competitive salary and comprehensive benefit package • Strong learning culture with ongoing development opportunities • Opportunities for growth and career advancement • Comprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employment • Basic life and disability insurance • 401(k) plan with 6% company match • 20 days of PTO and two floating holidays (prorated) • Approximately 11 paid holidays and volunteer time off • Paid parental leave • Award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription • Student loan matching program • Employee discount program • Meaningful work opportunities

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