Director, Partnerships Operations

🕒 August 12

🇨🇦 Canada – Remote

⏰ Full Time

🔴 Lead

💰 Account Manager

👻 Ghost score 15%

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Toptal

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

💼 Consulting

📣 Marketing

🎯 Recruiter

💰 Seed Round on 2012-06

Consulting • Marketing • Recruitment

Toptal is an exclusive network of the top freelance software developers, designers, marketing experts, finance experts, product managers, and project managers in the world. The company provides businesses with access to highly skilled professionals to tackle their most important projects. Toptal's offerings allow companies to quickly and flexibly hire top talent for various roles, including developers, designers, and finance experts, among others. These professionals are rigorously tested and vetted to ensure high quality and an excellent trial-to-hire success rate of 98%. With a global presence and a focus on embracing advanced skills such as blockchain and AI, Toptal is leading the future of on-demand work. Companies rely on Toptal for high-skilled freelance talent across various sectors, ensuring they can build amazing teams rapidly and efficiently as per their project needs.

📋 Description

• Lead and execute strategic initiatives to grow Toptal’s Services business • Develop Toptal’s Partnerships strategy and operating model alongside a Partnerships leader • Support new business opportunities and ad-hoc projects with Services Leadership • Operationalize partnerships from identification and onboarding through contracting, enablement, marketplace listing, launch, tier progression, and ongoing reviews • Own high-volume partner onboarding and administration, including registrations, applications, data collection, documentation, certifications, training requirements, and partner portal management • Build and manage operating infrastructure for an expanding ecosystem of hyperscalers, compute providers, model companies, and marketplace partners • Coordinate inputs and dependencies across Practice Leaders, GTM/Sales, Legal, Finance, and other internal teams • Track partner requirements, certifications, benefits, commitments, and progression through partner tiers • Coordinate sales enablement, listings, co-sell processes, and internal adoption across the sales organization • Establish and run the partnerships steering committee, tracking pipeline, status, blockers, milestones, owners, and next steps across 40+ partner relationships • Develop repeatable workflows, documentation, tracking, and systems to scale partnership operations efficiently • Establish a consistent operating model and improve onboarding, administration, certification, enablement, and ongoing partner management • Build scalable processes and reporting that reduce manual effort and create accountability • Strengthen coordination between Practice Leaders, GTM teams, and cross-functional partners to accelerate launches and activation • Serve as the operational owner of the Partnerships program and continuously evolve its operating model

🎯 Requirements

• Bachelor’s degree is required • 8+ years of experience in partnerships operations, business operations, professional services, sales operations, process improvement, or a related role • Partnerships strategy and program management experience is required • Proven experience managing strategic projects and day-to-day operations in a fast-paced, high-growth environment • High degree of ownership and willingness to operate at strategic and executional levels • Strong stakeholder management and cross-functional collaboration skills • Excellent communication and problem-solving abilities • Proficiency with Salesforce, Tableau, Claude, Gemini, Slack, and Google Suite, including Sheets, Docs, and BigQuery • Outstanding written and verbal communication skills • Ability to work in a fast-paced, rapidly growing company and handle varied challenges, deadlines, and contacts • World-class individual contributor who can balance strategy with hands-on execution • Resumes and communication must be submitted in English • Must work in Canada; Toptal does not offer visa sponsorship or assistance

🏖️ Benefits

• Fully remote work environment • Support structure encouraging innovation, social interaction, and fun