Field Service Engineer

Job not on LinkedIn

🕒 June 30

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

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Tosoh Bioscience

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

🏭 Manufacturing

💼 Consulting

Healthcare • Manufacturing • Consulting

Tosoh Bioscience is a life-sciences company and subsidiary of Tosoh Corporation that develops and supplies laboratory systems, specialty chromatographic products, and clinical diagnostic instruments. The company offers over 500 products including analytical HPLC columns, chromatographic resins, GPC/SEC instruments for separations and purification, and automated immunoassay and glycohemoglobin analyzers, assays, and reagents for clinical diagnostics. Its products support biomedical research, pharmaceutical purification, clinical testing, water and environmental monitoring, and disease surveillance.

📋 Description

• Provide onsite service and telephone support of Tosoh instrumentation and associated peripheral components at customer facilities within a designated geographical area • Provide high level service quality while ensuring compliance with all company policies & procedures • Install, troubleshoot, repair and schedule maintenance on Tosoh instruments • Complete all administrative responsibilities in a timely and accurate manner as required by company policy or as directed by management • Responsible for the organization, management and control of trunk stock parts inventory • Collaborate with Instrument Service Center (ISC) personnel in remanufacturing of Tosoh instruments • Perform other duties as prescribed by service management

🎯 Requirements

• A minimum of two years field service support of medical equipment or equivalent experience • An associate degree in electronics, military technical training, or equivalent education • Must have and maintain valid US drivers license and acceptable driving record • Must be proficient in Windows 7/8/10 operating software and Microsoft Office; ability to learn and become proficient in other software programs as required • Must be able to read and interpret electronic schematics, fluidic diagrams and mechanical drawings • Experience using a digital multimeter, have basic electronic soldering skills, and other general electronic technician competencies • Solid verbal and written communications skills • Good organizational skills and attention to detail in order to maintain all documentation at the highest levels of accuracy using good documentation practices • Excellent customer service and problem-solving skills to understand, follow through, and resolve instrument issues and the needs of Tosoh Bioscience customers • Must be willing to travel overnight and by air as business requires, up to 65% of the time • Must have the ability to define problems, collect data, establish fact(s) and draw valid conclusions.

🏖️ Benefits

• Up to 75% travel • Work in a biohazard environment • Drug, background, and health screening compliance required