Tracker Products
11 - 50 employees
Founded 1996
📋 Compliance
Software • Compliance • Public Safety
Tracker Products is a leading provider of evidence management software, designed to facilitate the secure and efficient tracking of physical and digital evidence for law enforcement agencies and other organizations. Their comprehensive solution, SAFE, streamlines the entire evidence management process, ensuring a transparent chain of custody while improving accountability, security, and compliance with legal standards. The software includes features such as automated workflows, barcode scanning, mobile app access, and reporting tools, making it versatile and convenient for users in various sectors, including police departments, forensic labs, and legal firms.
Technical Implementation Specialist
Job not on LinkedIn
🔥 0 minutes ago
🇺🇸 United States – Remote
💵 $72k - $75k / year
⏰ Full Time
🟢 Junior
🧑🔧 Technical Customer Success Manager
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Tracker Products
11 - 50 employees
Founded 1996
📋 Compliance
Software • Compliance • Public Safety
Tracker Products is a leading provider of evidence management software, designed to facilitate the secure and efficient tracking of physical and digital evidence for law enforcement agencies and other organizations. Their comprehensive solution, SAFE, streamlines the entire evidence management process, ensuring a transparent chain of custody while improving accountability, security, and compliance with legal standards. The software includes features such as automated workflows, barcode scanning, mobile app access, and reporting tools, making it versatile and convenient for users in various sectors, including police departments, forensic labs, and legal firms.
📋 Description
• Perform data imports, transformations, and migrations using Excel and SQL • Manage escalated client support tickets related to data issues through resolution • Build and customize client-facing reports using HTML templates and internal tools • Partner with Client Success to translate client requirements into technical solutions • Follow and improve implementation workflows and operational processes
🎯 Requirements
• Bachelor’s degree in Computer Science, Information Systems, Data Analytics, or a related field, or equivalent experience • 1–3 years of experience in data analysis, technical support, implementations, or related roles • Strong proficiency in Excel and SQL • Basic proficiency in HTML/CSS • Familiarity with JavaScript or Python preferred • Experience with CRM systems • Familiarity with APIs (REST) and system integrations is a plus
🏖️ Benefits
• Health insurance • Flexible work arrangements
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