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Claims Specialist

Job not on LinkedIn

đź•’ 2 days ago

⛷️ Utah – Remote

infoinfo

đź’µ $15 / hour

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź“‹ Claims Specialist

Where this job comes from

Posted on Trajector's careers page, not through a job board

First seen by Remote Rocketship 2 days ago

Still open on Trajector's site. Checked 30 minutes ago.

Logo of Trajector

Trajector

1001 - 5000 employees

Founded 2014

đź’Ľ Consulting

⚖️ Legal

🏥 Healthcare

Consulting • Legal • Healthcare

Trajector is a company dedicated to assisting the underserved and at-risk disabled population in navigating the complex journey of securing disability benefits. They empower clients by providing advocacy services and medical evidence support to increase the likelihood of approval for both government and private benefits. With a commitment to empathy, integrity, and communication, Trajector strives to improve their clients' lives and help them achieve financial stability and access to essential resources.

đź“‹ Description

• Contact potential clients over the phone • Screen potential clients to determine whether they meet office criteria • Gather information required for a Social Security application • Ensure representation paperwork is signed and returned to the office • Effectively and efficiently screen potential clients and complete the intake process • Maintain intakes per hour and conversion at or above department metrics • Remain logged into the Dialer System for 7 hours and correctly log results of all calls • Maintain high standards of accuracy in all tasks • Communicate effectively with clients, coworkers, and managers • Retain basic Social Security and Disability knowledge and protocols • Follow policies contained in the Employee Handbook • Return voicemails from potential and current clients • Make packet follow-up calls • Attend monthly boot camp training and complete ongoing training • Complete other tasks as requested by the team leader or department manager

🎯 Requirements

• Authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future • High school diploma or equivalent • Familiarity and competency with standard office equipment, including a work computer • Proficiency with word processing, spreadsheet, and database software • Ability to work independently and balance task responsibilities in a customer service setting • Reliable internet connection where the computer can be directly connected to the internet router • Ability to communicate effectively with diverse, and sometimes challenging, individuals and respond calmly and efficiently to situations ranging from routine to urgent • Ability to handle multiple activities or interruptions at once and work positively and effectively within a team and as self-directed • Attention to detail and accuracy • Minimum internet speed of 25 Download/10 Upload

🏖️ Benefits

• Bonus • Medical insurance • Dental insurance • Vision insurance • 401(k) program • Paid time off • Seven (7) federal holidays • Two (2) flex holidays for DEI • Monthly boot camp training • Ongoing training • Joining a rapidly growing organization

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