Field Service Engineer

Job not on LinkedIn

🕒 June 28

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $75.7k - $135.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Trane Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

⚡ Energy

🤝 B2B

Manufacturing • Energy • B2B

Trane Technologies is a global industrial company that designs, manufactures and services HVAC, refrigeration and building systems and controls, focusing on energy-efficient climate solutions and sustainability. The company supplies commercial and industrial customers with equipment, controls and field services, operates manufacturing and supply-chain operations worldwide, and emphasizes reducing customers' carbon footprint through initiatives such as its 2030 commitments and the Gigaton Challenge.

📋 Description

• Provide remote technical support to installing contractors and field technicians to ensure break/fix repairs align with Trane guidelines. • Conduct site assessments as needed based on service call reviews and customer requirements. • Support complex troubleshooting during service execution and recommend corrective actions to resolve technical issues. • Deliver scheduled after-hours, weekend, and holiday technical assistance to service technicians. • Perform proactive remote diagnostic health checks, service call reviews, and identify continuous improvement and cost-saving opportunities. • Assist with technician scheduling, quote support, and coordination with service providers to ensure effective service delivery. • Support hiring, training, compliance, and technical development of internal and third-party service personnel. • Review work orders, refrigerant tracking, and service documentation to ensure completeness, accuracy, and process compliance. • Partner with internal teams and customers to maintain quality standards, meet regulatory and customer requirements, and improve overall customer satisfaction. • Directs, assists, and organizes onsite construction crews(subcontractors) as necessary to meet project milestones including start up and quality. • Provide guidance and training Day 1 with installation crews, including installation playbook review, pictures, and quality expectations.

🎯 Requirements

• Requires an Associate Degree or accredited apprenticeship in Refrigeration, HVAC, Electrical, or related Engineering Technology with 5 years of commercial/industrial refrigeration service experience, or a High School Diploma/GED with 10 years of related experience. • Must have at least 3 years of maintenance or service experience and hold a Universal EPA Refrigerant Certification. • Bachelor’s degree in Technical Management and additional experience in commercial/industrial refrigeration, HVAC, and electrical service leadership are preferred. • Strong communication, leadership, teamwork, initiative, and sound decision-making skills are needed to work effectively across all levels of the organization. • Candidates should have broad mechanical repair knowledge, strong Microsoft Office and mobile device skills, and be able to travel up to 40%.

🏖️ Benefits

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE! • Family building benefits include fertility coverage and adoption/surrogacy assistance. • 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution. • Paid time off, including in support of volunteer and parental leave needs. • Educational and training opportunities through company programs along with tuition assistance and student debt support.