Transcend
51 - 200 employees
Founded 2015
📚 Education
🤝 Non-profit
💰 Grant on 2021-11
Education • Non-profit
Transcend is a national nonprofit organization that partners with schools, districts, and communities to design, prototype, and spread innovative, student-centered learning experiences. It provides professional learning, research and reports (including on AI in education), tools, and a community network to support school redesign and equitable implementation at scale. Transcend operates as a 501(c)(3) focused on community-centered innovation, educator capacity-building, and sharing data and resources to improve learning for all students.
Enterprise Customer Success Manager
Job not on LinkedIn
🕒 April 10
🇺🇸 United States – Remote
💵 $124k - $153k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
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Transcend
51 - 200 employees
Founded 2015
📚 Education
🤝 Non-profit
💰 Grant on 2021-11
Education • Non-profit
Transcend is a national nonprofit organization that partners with schools, districts, and communities to design, prototype, and spread innovative, student-centered learning experiences. It provides professional learning, research and reports (including on AI in education), tools, and a community network to support school redesign and equitable implementation at scale. Transcend operates as a 501(c)(3) focused on community-centered innovation, educator capacity-building, and sharing data and resources to improve learning for all students.
📋 Description
• Own the post-implementation experience for up to 65 accounts • Proactively identify opportunities for customers to scale • Act as a strategic advisor to IT, Digital, and Compliance teams • Use data-driven insights to prove how Transcend reduces technical debt • Lead Business Reviews for C-suite stakeholders
🎯 Requirements
• 3+ years in Enterprise CS or a strategic consultancy function for F500 customers • Exceptional self-starter capability • Ability to articulate Transcend’s value • Ability to master a deep technical stack • Expert-level ability to communicate clearly via writing • Comfort with the ambiguity of a startup
🏖️ Benefits
• Variable Sales Incentive Compensation • Flexible PTO • Parental leave • 401(k) match • Competitive compensation packages that include employee equity
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