
201 - 500 employees
Founded 2000
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
Engageware is an AI-powered customer engagement platform that helps organizations automate customer service and drive sales through omnichannel virtual and human-assisted interactions. The platform provides virtual assistants, conversational AI, appointment scheduling (including enterprise and Salesforce integrations), video banking, lobby & queue management, and unified knowledge management to improve customer self-service and employee efficiency. Engageware primarily serves banks, credit unions, retailers, wealth managers, higher education and other enterprises as a secure, scalable SaaS solution.
Selected: 🇺🇸 United States – Remote USA.
Selected: 🆕 Date Added.
🕒 August 13
Engageware Senior Director scaling customer operations, AI, and automation across SaaS customer success, support, services, and marketing. Building systems, workflows, data visibility, and operating discipline for growth.
🕒 August 9
Engineering Team Lead owning delivery and technical direction for Engageware's enterprise appointment-scheduling platform. Modernizing JVM services and bringing verified-data AI booking capabilities to production.
🕒 August 1
Principal Product Manager owning Engageware's Appointment Scheduling platform strategy and execution. Leading AI innovations and engaging with enterprise customers in regulated industries.
🕒 April 10
Customer Success Manager enhancing customer engagement and satisfaction in the financial services sector through strategic management and collaboration. Responsible for account health and metrics oversight in a team-focused environment.