Systems Engineer

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TransForce

1001 - 5000 employees

💰 Debt Financing on 2008-01

TransForce is the leader in CDL driver solutions. For over 30 years, we have been perfecting and innovating the driver’s employment journey: from obtaining a CDL license and securing the first job, to the very last mile.

📋 Description

• Deploy, configure, and manage physical and virtual systems including servers, endpoints, and cloud resources across Microsoft Azure and AWS. • Administer Microsoft 365, Entra ID (formerly Azure AD), and related identity and collaboration services. • Maintain Windows Server environments including Active Directory, Group Policy, DNS, and DHCP. • Plan and execute system upgrades, patches, and maintenance windows with minimal disruption to operations. • Design, maintain, and troubleshoot LAN/WAN, wireless, and VPN environments; configure firewalls, routers, switches, and access points. • Enforce security best practices across systems and networks; apply the principle of least privilege and monitor for anomalies. • Contribute to compliance initiatives by maintaining accurate system records and supporting audit activities. • Serve as Tier 2 escalation point — diagnose and resolve complex incidents, own issues through to resolution, and communicate status clearly. • Onboard users to new systems and tools; develop training materials and SOPs that enable self-service and reduce repeat incidents. • Partner with project managers, subject matter experts, and senior leadership to scope and deliver technology initiatives on time. • Manage vendor relationships and coordinate with third-party providers to maintain service quality and SLA compliance. • Participate in an on-call rotation to support critical system availability: respond to after hours alerts and incidents in accordance with defined SLA and escalation procedures.

🎯 Requirements

• 3+ years of systems engineering or advanced helpdesk experience in a virtualized, enterprise environment. • Hands-on experience with Microsoft 365, Azure, and Entra ID administration. • Experience administering Microsoft Intune for endpoint management, device compliance, application deployment, and policy enforcement. • Solid working knowledge of Windows and macOS environments, Active Directory, and Windows Server. • Proven networking fundamentals: TCP/IP, VLANs, DNS/DHCP, firewalls, and wireless technologies. • Strong troubleshooting instincts. • Clear written and verbal communication; comfortable presenting status to technical and non-technical audiences. • Ability to manage multiple priorities and deliver consistently in a fast-moving environment. • Heightened sense of urgency and resolve. • Excellent diagnostic and problem-solving skills, with a methodical approach to root-cause analysis. • Outstanding organizational and time-management skills.

🏖️ Benefits

• Health insurance • Paid time off • Remote work options • Professional development opportunities

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