Systems Analyst – Go To Market

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Logo of Solutionreach, Inc.

Solutionreach, Inc.

501 - 1000 employees

Founded 2000

☁️ SaaS

🤝 B2B

💰 Private equity on 2012-06

SaaS • B2B

Solutionreach, Inc. is a healthcare-focused patient engagement software company that provides an all-in-one, HIPAA-compliant platform to help medical, dental, and vision practices communicate with patients, reduce no-shows, and accelerate revenue cycles. Its SaaS product offers automated appointment reminders, two-way texting, online scheduling, payment technology, patient surveys, recall and marketing campaigns, and integrations with 400+ PM/EHR systems. Solutionreach serves individual practices and enterprise groups (DSOs, hospitals/medical groups), emphasizing staff efficiency, improved collections, and better patient experiences.

📋 Description

• Support and maintain the systems that power revenue organization across Sales, Marketing, and Customer Success • Focus on day-to-day system execution—troubleshooting issues, improving workflows, and ensuring GTM tech stack operates effectively • Work closely with business stakeholders to gather requirements • Partner with senior systems leadership to implement scalable solutions • Manage and resolve inbound system requests (Salesforce, HubSpot, and other GTM tools) • Troubleshoot workflow issues, data inconsistencies, and system errors • Gather and document business requirements from Sales, Marketing, and Customer Success teams • Partner with the Senior Director of Business Systems to translate requirements into system improvements • Support CRM configuration updates (fields, workflows, automations, validation rules) • Monitor data quality and maintain clean, reliable system data • Assist with integrations and automation across the GTM tech stack • Identify inefficiencies in current processes and recommend improvements • Support documentation of system processes, workflows, and best practices

🎯 Requirements

• 2–4 years of experience in Revenue Operations, Sales Operations, Marketing Operations, or CRM/system administration • Hands-on experience with CRM platforms (Salesforce and/or HubSpot preferred) • Familiarity with workflow automation and low-code/no-code tools • Strong problem-solving skills and attention to detail • Ability to gather and translate business requirements into clear documentation • Comfort working across multiple systems and troubleshooting issues • Strong communication skills and ability to work with both technical and non-technical stakeholders • Basic understanding of data structure, reporting, and system integrations

🏖️ Benefits

• Equal opportunity employer • E-Verify participant • Welcome and encourage diversity in the workplace

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