Vice President, Business Development

🕒 April 24

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

💰 Business Development (BDR)

👻 Ghost score 69%

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Transparent BPO

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2009

💼 Consulting

Consulting • BPO • Customer Service

Transparent BPO is a leading provider of customized contact center outsourcing solutions that focus on enhancing customer experiences. With a commitment to innovation and a passionate culture, they offer a range of services including inbound and outbound voice support, multi-channel support, and back-office solutions. Their unique open model and emphasis on understanding client needs allow them to deliver measurable results that boost brand performance, reduce operational stress, and support the growth of their clients' businesses.

📋 Description

• Attain new business that fits OneSource’s current and future growth plans • Achieve and exceed revenue quota targets by winning new contracts and orders • Prospect and develop new customer relationships • Identify and engage decision makers at organizations outsourcing BPO functions • Support creation of marketing materials reflecting company capabilities and value proposition • Manage the sales funnel from qualification through contract completion • Expand OneSource’s brand goodwill and name recognition in the marketplace • Identify and qualify legitimate sales opportunities using a consultative, value-added approach • Negotiate contractual terms and conditions • Coordinate with solutions, operations, and implementation teams to ensure smooth handoffs • Build and maintain a pipeline of qualified sales opportunities • Maintain ongoing relationships with prospective clients and assess how OneSource can meet their needs • Develop and deliver sales presentations to potential clients • Develop and implement sales plans and activities • Keep up to speed on OneSource technologies, processes, and value additions • Travel to OneSource and client sites as required • Report to the Chief Administration Officer • Contribute to new business development, evaluated by annualized revenue from new clients

🎯 Requirements

• 8+ years of direct sales experience in Contact Center, Technical Support and Help Desk Services • Recent exposure within a recognized call center and/or Business Process Outsourcing Services Company • Proven track record of $3m+ in annualized new deals • Proficiency with Microsoft Word, Excel, and PowerPoint • Ability to create tables, use spelling, grammar, and thesaurus checkers, create headers and footers, and insert illustrations • Proficiency with Salesforce, Net-Results, and other sales tools used by OneSource • Ability to work interpersonally internally to manage site visits, presentations, and other prospect interactions • Excellent oral and written communication skills • Ability to represent the company with a high standard of professionalism • Adherence to ethical and professional standards

🏖️ Benefits

• Work-from-home arrangement • Travel as needed, up to 25%

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